Case Date:

6/18/2024

I submitted a uReport on 6/16 asking that our trash be picked up with this week (week of 6/17) since our house was skipped last week (the week of 6/10). uReport #188966. I received an email at 6:51am on 6/17 requesting I put my trash out and that a truck was being sent. I did put my trash out, but it was not picked up. I assume I didn't get it out fast enough. This issue was listed as "resolved" and was closed by the City. The issue was not resolved and shouldn't have been closed. Again, I am asking someone to confirm that our house will not be skipped again this week. Trash pick up is Wednesdays for this neighborhood. Can someone confirm that our house won't be skipped again? Thank you.

Case Date:

6/16/2024

Our trash was not picked up the week of June 10. The rest of the neighborhood had their trash collected. I want to confirm that they won't skip our house again this week (week of June 17).

Case Date:

4/29/2024

sink hole opening and erosion is in line with gas line at 3420 E Grandview Dr.

Case Date:

3/22/2024

There was a pothole here - on Smith Road, by one of the Meadowpark Apts entrances. And it appears it was repaired and they left a rectangular hole in the street? Is that permanent? It's still a jolt to drive over. We usually swerve a bit to avoid. Thank you!

Case Date:

3/5/2024

Approximately 30 yards eastward from the stop sign at E Post Road and N Staats St, in the westbound lane of Post road, is a 12" wide by 33" long rectangular indentation originally dug by a contractor and then filled in. The fill has since subsided by one to two inches throughout. Hope it can be topped off to make a smoother street.

Case Date:

2/23/2024

I would like to know who installed this on my property. It’s leaking e. coli and that needs to be fixed.

Case Date:

1/4/2024

Pothole in right lane (East side), right before the entrance to Meadowpark Apartments. It may be a maintenance hole cover where the asphalt has worn away around the edges. Thank you!!

Case Date:

12/27/2023

sewage backed up from the utility room into the kitchen and living area. Lessor says lessee has to pay for all repairs and will not pay for sanitizing the area infected with feces. Lessee had to pay to have a plumber drain the bathtub. Plumber found that the sewer lines have clasped

Case Date:

12/13/2023

Trash bins sitting by street

Case Date:

12/6/2023

I received a water bill with 19000 gallons of use and wastewater. That seems very high. I'm hoping the utility can let me know if there is an issue going on with my water meter.