Water Utility Billing Problems
401 E 12th ST
- Case Date:
- 5/28/2024
The water usage is exceedingly high and we are not sure why. The amount that is recorded as being used seems like way more than we could use, and we suspect there may be an issue with the water meter or a potential leak somewhere that is causing an issue with the reading.
Water Utility Billing Problems
- Case Date:
- 6/4/2024
The meter associated with Acct# 32673-004 had an underground leak. None of the water entered a drain or went through the pipes after leaking. We are requesting a credit of $11,536.55 for the wastewater portion of the attached bill. Thank you!
Water Quality
1469 E 17th ST
- Case Date:
- 3/1/2022
In ground water valve is missing cap. Reported by IU Groundskeeper.
- Case Date:
- 10/5/2022
Fienhydrant usage without back flow protection and meter. Spicewood addition. Contractor is Snedegar working with Duke Energy. 10/5/22 at 7 pm
Water Quality
912 E University ST
- Case Date:
- 6/25/2024
Low water pressure that I noticed about 5:30 p.m. today. It is acceptable but lower than normal.
Utility Construction Projects
1430 S Weatherstone LN
- Case Date:
- 6/10/2024
Shortly after driving on my street, where there is construction on traffic calming devices, I had a flat tire. There is a screw in it from where the construction crews have been working. We would like to know the process for getting reimbursement for repairs. We will have to replace the tire on a car we have had less than a month because of this. We also would ask that crews clean up the area and remove any hazards; there have been cones (and screws, apparently) in the way of traffic on South Weatherstone Lane. Thank you!
Utility Construction Projects
1501 S Highland AVE
- Case Date:
- 6/24/2024
Utility contractor is using rebar rods for safety fencing around open holes along side walk but they are not using rebar caps on top of the rebar which poses an impailment hazard if someone was to fall into the rebar.
Utilities Construction
2704 N Skyline DR
- Case Date:
- 3/29/2021
My neighbor John East told me that city surveyors were planning a project to renovate this storm drain system that flows from his yard in an open stream - through my yard which was tiled over at some point (I believe the city did this but cannot confirm). This system flows then into Cascades Park. There are a significant number of sunken areas along the path of this conduit in my yard - which has concerned me regarding the integrity of this pathway. I have had MUCH trouble with hydrostatic pressure along my basement foundation, and have not found a cause for this to date. Additionally, when the rain is hard enough, this system will back up into John's yard and the water will breach Skyline Dr. and flood my yard as well. I am looking for information about any plan for a project so that I can respond in time by moving perennials and manage expectations regarding disruption at the house from possible excavation and construction.
Thank you. Sara Minard
Utilities Construction
2210 E Ashwood CIR
- Case Date:
- 10/14/2021
I am the homeowner and have recently built an attached sunroom with sinks at this address. I need to connect the water pipe from those sinks to the city sewer line, and so would like to request a detailed sewer line map of/around my property, if available. Thanks.
Utilities Construction
3147 S Coppertree DR
- Case Date:
- 4/25/2022
In the street adjacent to 3152 s Coppertree , a cover is half missing