Water Utility Billing Problems
466 E Varsity LN
- Case Date:
- 6/16/2022
This month the utility bill for our household is $133.67. This is almost double what we normally pay and our service consumption almost doubled as well, but we haven't changed anything out of our normal routine.
Sidewalk & Curb Complaints
455 N College AVE
- Case Date:
- 10/28/2021
This brand new curb now retains rainwater. Any plans to fix this?
Unsafe Buildings
455 N College AVE
- Case Date:
- 2/10/2022
The Avenue refuses to fix their fire alarms. It is a massive public safety issue as nobody believes the alarms are valid. People stay inside after the alarms go off
Sidewalk Snow Removal
455 N College AVE
- Case Date:
- 2/10/2022
The Avenue Apartments refuses to shovel their snow or chip away their ice. Today, I slipped outside the building on a sheet of ice right outside the door. They deserve to be sanctioned
Fire Hazards
455 N College AVE
- Case Date:
- 2/10/2022
The Avenue refuses to fix their faulty fire alarm system and may be abusing it. Residents do not know if the alarms are real or not. This is resulting in people staying in their apartments when the alarm goes off. This is extremely dangerous and people’s lives may be at stake.
The Avenue is solely responsible for this mess
Water Quality
455 N College AVE
- Case Date:
- 2/10/2022
This apartment complex has some of the nastiest water I have ever tasted. I have travelled to third world countries and this is significantly worse. I would rather die of dehydration than drink a glass of water from this apartment complex.
We have taken the liberty to test the water and found extremely high levels of lead and other bad minerals.
This forces us to drink only bottled water. When the issue was brought up to management, they laughed in our face and refused to address the problem
Recycling
455 N College AVE
- Case Date:
- 2/10/2022
The Avenue throws their recycling into the trash can. However they label it as recycling!
This isn’t good for the environment or the general public
Fire Hazards
455 N College AVE
- Case Date:
- 2/11/2022
This apartment complex refuses to update their fire alarms. Residents are forced to wake up at 2 AM only to have a false alarm.
Lazy management refuses to fix it.
Traffic Related Complaints
4531 E Sheffield DR
- Case Date:
- 4/22/2021
Dead end on east end of E. Sheffield Dr. Traffic is entering through a non driveway from wooded area creating potential traffic hazards. Trucks are removing the center diamond sign and driving into private property (not a city issue). Utilizing roadway improperly and potentially damaging city sign. Solution would be to erect a metal guard rail at the dead end to stop traffic entering through an unauthorized driveway in the city and lessen the traffic on the city street in this quiet neighborhood.
Request a new Street Light
4519 E Blackstone CT
- Case Date:
- 9/23/2023
The street light at the corner of Park Ridge Rd and Blackstone Ct. is not lighting at night.