Case Date:

2/10/2020

I live at 429 S Henderson and one of our trash cans was taken this morning.

Case Date:

2/17/2020

Cart wheel was damaged during this morning's pickup. It won't roll. How do I request a replacement? Thanks!

Case Date:

2/20/2020

This past Monday our entire street's trash was not removed. When will normal trash removal resume, and what can we do about having two weeks' worth of trash? Thank you!

Case Date:

3/16/2020

Hi Cleanup and Sanitation department, When I went outside today to bring in our trashcans this is what I saw (picture on left). The trash truck was there as we have just installed video cameras. This isn't the first time that our trashcans seem to be thrown around our driveway and I have complained about it before. This happened again and it was only our trashcan that was tipped over and I didn't report it. Our neighbors have the exact same size trashcan that we do and theirs are never tipped over like ours are (see photo taken today). We wish the trash collectors would slow down a bit and stop tipping over the trashcans. It damages not only the trashcans, but also our driveway that we paid $1600 to get resurfaced. I would appreciate if somebody would get back with me regarding this. It is frustrating and damaging to our property.

Case Date:

4/9/2020

Trash truck picked up our can today, but it was so fast the can didn't empty. Can you can back out and get it? 2006 S Sussex. Thanks!

Case Date:

4/9/2020

Just to follow up on case 172189. Our trash can was never emptied. To re-iterate, truck picked it up this morning, but it didn't empty. 2006 S Sussex.

Case Date:

4/25/2020

Someone stole my trash can! 500 n prow ave apt 2. 47408 michael worden

Case Date:

5/7/2020

A few weeks back I had an issue with my trash can not being emptied. I was contacted and told that it was a "new trainee" problem. Well, today's trash was not emptied fully again, so more training is clearly required. We have 3 extra people living here because of the pandemic, so I can't store trash that the city won't collect.

Case Date:

5/12/2020

Trash pickup crews left neighborhood trash on my property. Looks like When the neighbor left their trash out, stacked sky high out of their trash cans, some animals must have gotten into it and spread trash everywhere. Please send someone to clean this up, as it is not my trash, my fault, or my responsibility. Thanks.

Case Date:

5/25/2020

collection truck seems to have knocked over my trash bin but not taken away my trash (mostly baby's used diapers!). What do I do?