Case Date:

6/21/2023

For many years we have been putting out yard waste bags for pickup on designated. Never was there a problem. That is, until about six weeks ago. The excuse given was that the materials were against the house. That was not true. This Wednesday, today, we put two yard waste bags put placing them in front of our recycling and trash bins. They are (present tense because the bags were not taken) clearly visible. In fact, the recycling personnel had to reach around the waste bags to retrieve the bin to empty. Why the awful service the past few weeks?? Our adjacent neighbor, who is caring for an ailing spouse, did not have hers picked up either. Granted hers is not totally visible. But it is in a spot where their bags usually have been placed. Please resume the fine service you offered until six weeks ago.

Case Date:

11/2/2023

I put out two bags of leaves for pickup today, 11/2 during my normal trash pick up. They were not picked up. According to your website, picture attached, during the month of November, today is November 2nd, they are picking up the paper bags weekly. Mine were not picked up. You should not state they will be picked up weekly if they are not going to be picked up. Thanks, Danielle

Case Date:

12/28/2023

Our yard waste was not picked up today, though garbage and recycling were. Can you take care of this? Thank you

Case Date:

3/4/2020

Is this why my recycling didn't get picked up this morning? I'm pretty careful about checking that triangle. Turn off fee?

Case Date:

1/27/2021

Storm drainage ditch on east side of North Ritter Street between W. Kirkwood and W. 6th Street is blocked with debris and a discarded mattress, causing localized flooding.

Case Date:

3/11/2021

Old dirty mattress dumped on side of road and lots of debris and a shopping cart. All on a road leading to highland park school. If turning from 48, left onto park square drive going south, the trash and shopping cart are on left and right side of the road. Further south next to a reduced school speed limit sign is the old mattress on the right that sticks slightly out into the road.

Case Date:

6/2/2021

Illegal dumpers dumped this twin mattress set in the alley adjacent to 1127 W. 6th Street. The dumping appeared during the late morning of Saturday 22nd, May. My neighbor and I both just missed seeing who did it within a 15 minute window. One city truck has passed it without picking it up so far. Please have them return and take care of this. I would have driven it to the city dump if I knew where to take it; and now my car is in shop again so I cannot.

Case Date:

11/16/2021

This debris was reported per case #178134 on 11/10/2021, but has not yet been removed. It is at the dead end on S Basswood Drive toward 3rd St.

Case Date:

11/24/2021

This eyesore was reported twice per cases #178134 & 178189 and this debris has yet to be removed at the dead end of S Basswood Drive toward 3rd St. The second time I reported it, I observed 2 city workers there for about an hour leaning on their pickup truck staring at the debris, but staring at it didn’t remove it. I noted that one person suggested contacting the apartment complex near this area to remove it, but that complex provides dumpsters for their residents to dispose of mattresses during the move out periods. This debris is on city property pure and simple. I guess my next step is to go to the Herald-Times and show them pictures of this eyesore. If those 2 workers would have spent their time removing it instead of resting their arms on the bed of their pickup, it would be gone.

Case Date:

2/21/2022

Very large amount of trash and garbage piled on front stoop for weeks.