Case Date:

3/16/2020

Hi Cleanup and Sanitation department, When I went outside today to bring in our trashcans this is what I saw (picture on left). The trash truck was there as we have just installed video cameras. This isn't the first time that our trashcans seem to be thrown around our driveway and I have complained about it before. This happened again and it was only our trashcan that was tipped over and I didn't report it. Our neighbors have the exact same size trashcan that we do and theirs are never tipped over like ours are (see photo taken today). We wish the trash collectors would slow down a bit and stop tipping over the trashcans. It damages not only the trashcans, but also our driveway that we paid $1600 to get resurfaced. I would appreciate if somebody would get back with me regarding this. It is frustrating and damaging to our property.

Case Date:

4/9/2020

Trash truck picked up our can today, but it was so fast the can didn't empty. Can you can back out and get it? 2006 S Sussex. Thanks!

Case Date:

4/9/2020

Just to follow up on case 172189. Our trash can was never emptied. To re-iterate, truck picked it up this morning, but it didn't empty. 2006 S Sussex.

Case Date:

4/25/2020

Someone stole my trash can! 500 n prow ave apt 2. 47408 michael worden

Case Date:

5/7/2020

A few weeks back I had an issue with my trash can not being emptied. I was contacted and told that it was a "new trainee" problem. Well, today's trash was not emptied fully again, so more training is clearly required. We have 3 extra people living here because of the pandemic, so I can't store trash that the city won't collect.

Case Date:

5/12/2020

Trash pickup crews left neighborhood trash on my property. Looks like When the neighbor left their trash out, stacked sky high out of their trash cans, some animals must have gotten into it and spread trash everywhere. Please send someone to clean this up, as it is not my trash, my fault, or my responsibility. Thanks.

Case Date:

5/25/2020

collection truck seems to have knocked over my trash bin but not taken away my trash (mostly baby's used diapers!). What do I do?

Case Date:

6/2/2020

I am following the new requirements for recycling. Week after week they go by and won't empty my kart. I've got surveillance video of them not even opening the lid at times. Also I've asked politely for an extra waste kart or a larger one. They never return my calls nor do they even acknowledge my request. I have a family of 6 and we consume a lot of trash. So I sometimes overflow the kart and they will dump in and then charge me 10 dollars per bag and also charge me a fee for items outside the can. They obviously don't like me. I just don't want to have bags outside my cans throughout the week. Ive asked over and over and over and nothing. So im left to this option. Can you please take action and help me. Thank you

Case Date:

6/4/2020

The wheel from our gray trash container has broken. See photo. We request delivery and installation of a replacement. The container is in our driveway by the garage door. Thank you.

Case Date:

6/4/2020

My ticket number is #172669. The correct address is not shown in the ticket detail. Our address is 3240 S Southern Oaks Drive. Thank you. Please advise if you need additional information. I could not determine how to update the existing ticket #172669 so I am sending this correction. Note: I edit the default address before submitting but the ticket does not open with my edit. This may be a software glitch needing correction. Thank you.