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City of Bloomington, Indiana

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closed #173576

Yard Waste

1018 S Ballantine RD

Case Date:
9/2/2020

I put an approved yard waste bag with grass clippings (only about half full) on the curb for pickup on Monday, but it was not picked up. I have no idea why it wasn't taken. Now the bag is wet, full of decomposing clippings and will be a total mess in two weeks. Can it be picked up, please?

closed #173639

Recycling

125 E Sunny Slopes DR

Case Date:
9/8/2020

re ticket_id=173521 Our recycling bin was not collected on Thursday, August 27, per the regular schedule (trash was collected that day). I sent the problem note on Friday the 28th. On September 8th I received a message that "we took care of the problem." That is either incorrect, because I had to wait a week to have a full recycling bin collected, or it is correct that the reason why we were skipped was figured out (not likely-as it probably was just a momentary oversight). All that was needed was for a truck to be diverted for 10 minutes from another route to collect our forgotten bin. Strangely handled...

closed #173767

Trash

1104 S Covenanter DR

Case Date:
9/21/2020

Hi, The trash collector seemed to be in a hurry today and there were 5 trashcans on their sides in our neighborhood...ours was one of them. We have asked you kindly to please not dump our trashcans on their sides while picking up the trash. They damage the trashcans as well as the driveway that we spent $1600 to black top. We find it very disrespectful of the trash collector to just throw around our trashcans after picking up the trash when he could so easily gently put them down so they stand up if he would slow down a little while doing his job. We have video cameras on our property and this gets caught on our video cameras. Do we need to start fining the city each time they damage our trashcan and driveway by throwing the trashcans on their side in our driveway? It is frustrating when we pay so much in property and city taxes to have our property damaged by the city.

closed #173860

Recycling

3812 S Laura WAY

Case Date:
10/3/2020

Wheels broken off recycling container

closed #173993

Website & Web Services Feedback

1115 E Regency DR

Case Date:
10/22/2020

My recycle bin was not picked up. The sticker placed on the bin indicated "You have nonrecyclable items in your bin. I wnet through my bin and took out some Kroger sacks. My neighbor called you folks and you told her that egg cartons are not recyclable even though the lable clearly says it is. I went to your website and printed out things that are legal and what is not. But if you are at odds with the lables I cant read minds. I took out what items i thought might? be illegal but I'll not do that again. If my recycle bin is not picked up again, I'll no longer recycle.

closed #174000

Other

2915 S Pinewood LN

Case Date:
10/24/2020

i have asked for bigger trash can and haven't received on yet.And also they haven't picked my recycling up but twice since ive moved here

closed #174026

Trash

717 E 2nd ST

Case Date:
10/28/2020

Our trash hasn't been picked up for the past two weeks even though we have left it by the curb both times. Our recycling has been accessed and picked up however.

closed #174028

Trash

717 E 2nd ST

Case Date:
10/28/2020

Hi, to clarify the previous ticket since I don't know how to respond back on the ticket, the trash people have not been picking up our trash for the past two weeks. I am aware that it is our trash can but I want to see why the trash isn't getting picked up.

closed #174191

Trash

2580 S Delila Star DR

Case Date:
11/21/2020

Trash pick up was missed this week. Recycle came, but not trash. Next week is a holiday.

closed #174195

Other

729 S Walnut ST

Case Date:
11/22/2020

Sanitation cart is left in the middle of the alley. I took a picture of it please see the attachment