Case Date:

3/3/2021

After the snow storm two weeks ago, the street in front of my house was cleared, but not the dead end part of Brookside Drive that is beside my house. I e-mailed Joe Van Deventer, Director of Street Operations, to ask if that was an error or a new policy. I received no reply. I need to know the answer, so that I can attempt to reverse the policy if the policy for clearing snow from dead end streets has changed. As you can see in the satellite photo, I was forced to hand shovel 40 yards of Brookside Dr. to "get out" even 2-3 days after the snow storm.

Case Date:

1/26/2023

Accessible parking spot is inaccessible with piles of snow

Case Date:

5/27/2022

Large tree limb down at 3910 E. Brighton Crest. In the Gentry Honours subdivision. Limb is lying in the area between sidewalk and street.

Case Date:

7/1/2023

On Thursday afternoon, the storm brought down half of our huge sugar maple tree. It fell across the road closing Rockport Rd completely. Neighbors and my husband, Steve Cook, cut and cleared the road. Your road crew came by and put cones on either end of the sidewalk and said they would be back the next day to clear the sidewalk, but they did not come – no blame at all as we are sure they were plenty busy. We wanted to make sure there was a record of this work still needing to be done. Feel free to call and leave a message. An arborist will be coming to ascertain the rest of the tree and the removal of the giant from our yard, although with thunderstorms all Saturday, I don't expect it will be today. Thank you.

Case Date:

7/7/2023

There is a fallen branch on the sidewalk and treelawn (city easement) in front of my home. It fell from a city tree across the street. Presumably, someone moved it out of the roadway onto my easement. It is not thick, but is large and unwieldy. I do not have a photo I can submit.

Case Date:

2/10/2020

Behind 618 E Moss Creek Ct, there is debris that needs to be picked up from the stone facing fence, sidewalk and street. I was told this is City property. Please have this area cleaned up. Thank you.

Case Date:

8/16/2021

Asphalt debris next to the drain and also on the sidewalk. Thank you.

Case Date:

10/4/2021

Sidewalk at the southwest corner of Queens Way and Montclair is covered in a thick layer of sand and gravel. Can this be swept up please?

Case Date:

4/1/2024

Broken glass all over the sidewalk for months. No attempt to clean it up for people to walk safely in front of house.

Case Date:

6/18/2023

How long until this sidewalk is repaired to be usable? The CBU hazard marker has been here for months.