Case Date:

6/10/2020

Strong sewage smell in our kitchen, laundry room and bathroom. The city has come out every year to clear the main sewer pipe running under the easement between our house and the neighbors house. IMPORTANT: Last year the city ran a snake and said there were no blockages. The problem persisted and they came back with a remote camera and saw "All kinds of roots creating blockages" from my neighbors tree. Please learn from the mistakes of last year and bring the video equipment first this year...PLEASE!

Case Date:

4/29/2024

Raised valve cover in sidewalk creating trip hazard.

Case Date:

5/5/2023

Black water or gray water is bubbling up from the pavement right above Basswood Drive at the above address, it's pouring into the stormwater drain

Case Date:

7/18/2023

City pick up truck with light blue plate 63998 turned right on red from east bound atwater to south bound woodlawn. People were in and approaching the crosswalk to cross atwater. Happened at about 9:28AM, July 18th, driver looked like a female with brown-ish hair.

Case Date:

1/20/2021

Hello--I have noticed sewer gas smell for the last couple of weeks at the NW end of the trail and on 10th Street in this area. Not sure if it is present all the time, I tend to be walking in this area around 12 and 5 p.m. Thank you!

Case Date:

10/17/2023

Can anything be done here? I understand it is for draining storm water, but the hole is quite large, and the cover is very loose, I could probably take the whole grate off and move it

Case Date:

12/25/2023

There is a broken water pipe near the fire hydrant where Circle Drive meets the 1800 block of Southdowns. Work was done previously to try and fix the problem, but the problem has returned or there is a new problem. I walk pass this site regularly, and water is present even when it has not rained for weeks. The pavement is beginning to show the effects of ever-present water.

Case Date:

9/27/2023

On my walk in this morning, the metal storm grate on the north-east corner of 3rd and College had completely fallen down into the drain leaving the opening unprotected. Thank you!

Case Date:

12/20/2023

Probably a lateral sanitary line but could be a supply line. The sidewalk on the west side of Woodlawn has been perpetually wet for several weeks ever since the sorority there had some landscaping done using large, dirt-moving equipment. The wet spot is alongside the retaining wall on Woodlawn, ~20 sidewalk sections south of Third Street.

Case Date:

8/5/2023

Water coming up from this area is staying on the street drainage. It seems to be worse since the crews recently came through to install fiber. I see multiple reports on this issue have been made but there's water there now that could be tested.