Case Date:

3/26/2024

I don't have a current photo but particularly since the utility work completed on this stretch of road the parking spots in front of the shops flood and hold water. The gradient actually seems to slope away from the drain instead of towards. As a result, we frequently have to bail out the parking spots to make them usable for customers. Flooding issues include the accessible parking spot, which poses a risk to the mobility impaired. How can we best collaborate on a solution? Thanks!

Case Date:

4/13/2024

Since the street was repaved our garage has flooded 3 times in the past year due to runoff coming d9wn our driveway and over our yard. We tried to dig a relief ditch but this is more difficult and the flooding is due to the fill in of the original ditch in the easement and the fact that the culvert under the driveway is now clogged with roots and dirt. I need the ditch dug properly. Also, your department fixed a brok3n main last winter and did not fill in the hole left by the repair.

Case Date:

4/18/2024

Drainage ditch near the street in front of my residence has developed deep holes over the past several decades that I have attempted to fill continuously wash out. Could there possibly be in break in the water main? Thank you for looking into this matter.

Case Date:

6/8/2024

The main sewage line north of my home is backing up (again). This is a recurring issue. The water/sewage level at the access hole has reached the level of the basement, and the basement toilet has started to back up. Please clean out the blockage in the main sewage. I am aware that you had crews there earlier this year to cut back roots, but something is blocking this sewage line now.

Case Date:

6/10/2024

I work for Mackie Properties, and we manage Ridgefield HOA. The driveway at 3916 N Whitewood Way in Ridgefield, which the City repoured last year after repairing a broken main water line, is deteriorating. We initially reported this issue to the City earlier this year, but the City did not take responsibility for redoing the driveway. Since then, we have had contractors assess the situation, and they have determined that improper installation is causing the deterioration. Today, we sent another contractor to reinspect the driveway and provide a quote for sealing it. However, they confirmed that the deterioration has worsened over the past few months and that sealing is not a viable solution. They noted that the concrete was too wet when installed, leading to its current state. We request that the City tear out the existing driveway and properly pour a new one to prevent further deterioration.

Case Date:

6/18/2024

Constant water discharge from MC Highway Dept Outlet 43 pictured above. Inspection of first upstream storm drain (690) of outlet 43 revealed no flow. Property owner reported that CBU has previously repaired water line between outlet 43 and storm drain 690. Water discharge is at a constant rate, even during periods of dry weather.

Case Date:

1/28/2020

Water main leak - there has been what I believe is a water main leaking on Morningside Dr in Park Ridge East for months. It started leaking into the street this past summer and hasn't been fixed yet. I believe that it has been reported previously. This is a terrible waste of waste.

Case Date:

1/29/2020

There's an open storm drain that consistently becomes clogged and gets backed up when it rains, causing the water to spill over the road and flood our side yard

Case Date:

2/4/2020

Sewage is backing up into house drains

Case Date:

2/6/2020

In the westbound lane of E Second, just after the wooden bridge, once again the manhole cover has developed a hole. Also, potholes again are showing at the intersection of E Second and Eastside.