Case Date:

2/8/2023

Water usage has tripled since we moved in. Increase was drastic in the last month. Water usage habits have not changed. Concerned about meter issue or leak.

Case Date:

4/7/2020

I found a notification on my door yesterday afternoon. It says my house has been using 10 gallons per hour non-stop. There is no leakage in this house. Is there something you can do to check on the faulty meter? My water bill is $100 average per month.

Case Date:

5/30/2023

Water meter is spinning faster than usual. Even when the water is not running in this house, there have been a higher charges for water than the manual reading. Water meter maybe broken.

Case Date:

6/2/2021

My water pressure is very low. It has been for a few months, but it's much worse now.

Case Date:

1/7/2021

Water meter covering busted. Looks like the ureport photo issue still hasn’t been fixed so email me for the photo

Case Date:

5/1/2021

Last year the water meter was replaced in the street on Eastside Drive. Since that time the water pressure in the house has decreased significantly. I have called numerous times for the utilities to come and fix the problem to no avail. I've received no response. Last week, we had a rental inspection at the house and was told the water pressure needed fixed in order to pass inspection. Is there anyone available that can look at the problem that is not in the house, but in the street? Help us please!!! Thank you!!!

Case Date:

2/8/2021

Want to report that the main for the irrigation system at Windermere Woods is leaking (corner of Covenanter/College Mall Rd.) Can someone please inspect this? This runs on a City meter.

Case Date:

10/6/2022

A contractor (5 Star Electric, hired by Duke Energy) for fixing a power line to the city light in front of my house broke the main water supply pipe on Aug 23, 2022. They fixed it, but the water has been leaking since then. After closing the main water valve in the house, the water meter number goes up slowly.

Case Date:

4/16/2021

My water meter is not on my property. It is located in the same hole as my neighbors who live at 2526 S Rogers. When the houses were constructed, the water meter was in their backyard. They remodeled adding a building and turning their yard into a driveway for the many vehicles they own. Their two Food Trucks, parked cars, food truck supplies and other items are in the location of the water meters. I have no access to their property. I have always wondered if my water read was correct. I live in a 900 sq ft home and am the only one living here. They have many many residents of their home, at least 6 or 7. At least7 or 8 vehicles use their driveway and park in the little yard they have left. I'm worried that where the meter is located may be making my meter read high. I would appreciate your investigation and a call with the results. I can't include a phoy As the meter is in their driveway.

Case Date:

10/3/2022

I am the new owner of the property. Need to know where the main water shut off valve is located.