Case Date:

1/19/2021

As a neighborhood, we are requesting that the drain pipes (driveway culverts) be cleaned out so storm water has a place to drain.

Case Date:

1/19/2021

This morning (1/19/21) our water heater broke and we had to have an emergency water shut off. Our water heater was fixed by 10am and I called to have our water turned back on. I was PROMISED that a technician would be by before 6pm to turn our water back on. No one arrived so I called the office and received a very rude response when I called to check if someone was still coming. I was told we would just have to be serviced the next day, even though I was told I would be serviced on the 19th and never was. This is a true inconvenience and we received an incredibly rude response.

Case Date:

1/25/2021

We lost almost all water pressure at the Ferguson Crestmont Boys & Girls Club building. This happened just a few weeks back and you were able to fix it. We are experiencing the same los

Case Date:

1/29/2021

I was walking my dog today at 5:30 5:40 and walked on the yard in front of my house and I fell through the manhole cover in the water system the lid for the manhole where the water supply is located was obviously horrifically play inaccurately placed and is leading to it being removed and I stepped on it and fell through and hurt myself so this needs to be repaired as soon as possible

Case Date:

1/29/2021

It seems that my photo did not load correctly and I did not give a street address. the mailbox of 2333 east martha street was in the photo showing the open manhole #174603 Utilities Construction: Other: I was walking my dog today at 5:30 5:40 and walked on the yard in front of my house and I fell through the manhole cover in the water system the lid for the manhole where the water supply is located was obviously horrifically play inaccurately placed and is leading to it being removed and I stepped on it and fell through and hurt myself so this needs to be repaired as soon as possible Attachments See all thumbnails 1/29/2021 60149147c6627 1/29/2021 History 1/29/2021 17:50:47 assignment 1/29/2021 17:50:47 open

Case Date:

1/31/2021

We have no water coming to our house

Case Date:

2/2/2021

Last night we noticed a large amount of water (more than from snow melt) across the center path, in front of the green bench near the restrooms. It looked like it was coming up from the ground, like from a leak in a pipe.

Case Date:

2/3/2021

Water ponding after rain. People walk on street or grass to avoid water ponding. One family had a stroller and had to go onto street to negotiate sidewalks filled with water.

Case Date:

2/4/2021

I really like the improvements for fishing and/or enjoying the water at the Griffy boathouse parking lot. The large limestone blocks along the shoreline were a nice addition however they have little support underneath and some have rolled into the water. These must be pretty heavy and hopefully no one was on the blocks as they rolled. The gravel behind is now sliding into water as well.

Case Date:

2/4/2021

The Ferguson Crestmont Boys and Girls Club has lost all water pressure and ability to use bathrooms,sinks, etc.