Case Date:

4/27/2023

Water near hydrant all the time. Either slow leak or natural spring?

Case Date:

12/10/2022

My water is off. There has been work in the area, but no communication about it. No work occurring today. I am quite disturbed that it appears I might be without water for a while with no information about it.

Case Date:

10/12/2023

Grass killed by large piece of equipment left on the turf which should have been left on the street. This occurred during water main replacement over late summer. Requesting repair

Case Date:

1/26/2024

The fiber optic guys are here AGAIN! The are digging and drilling through our property. They asked if they could take down some of our fence to do their work. They admit they are back because they did not do a good job BEFORE. Our issue - we are concerned of that these contractors will damage our property sewer and/or water lines and we will be the ones stuck to deal with the aftermath of repairs and expense of repairs. Issue 2 - We have no idea on how to communicate with these guys!! What are our RiGHTS! Can you guys help us out? We feel helpless!

Case Date:

5/30/2024

This is a photo of a storm water drain which has a visible cable present. This is not a request for action, just making you aware

Case Date:

7/11/2022

2 things: (1) large city tree at SE corner of Sare and Mill Stone Way severely damaged, broken and dangling branches causing hazard for drivers -dangerous, needs immediate attention; (2) damage caused by water main being hit during Smithville contractor work, the same corner is in disarray, lawns torn up, streets are a mess, and city drain affected.

Case Date:

4/4/2023

Gas utility dug up driveway and recently the new cement was put in but they left a large (heavy and immovable) clump on the lawn. Also the edge of the driveway is collecting water from the small ditch next to it they dug up. It’s been about a week now - I thought originally they might come back to take care of it.

Case Date:

10/31/2023

water main cover been removed by the street

Case Date:

3/13/2020

Water coming out of taps BROWN.

Case Date:

3/13/2020

Our tap water has turned yellow and there is some particulate in the kitchen faucet strainer. We just noticed this today, and it seems potentially dangerous. Our address is 907 S. Manor Rd. in BL 47401. Phone 812-219-8988