Case Date:

3/22/2021

The pavement appears sunken and now a water puddle remains even if it hasn’t rained...

Case Date:

7/8/2021

The swale to the west side of our home overfilled as storm water was backed up at the street drains which then flooded the window well to our basement on June 18-19. Although our yard is regularly flooded during heavy storms, the west swale was designed and dug by the City to carry excess water to the street. We believe this swale needs to be dug deeper and lined with rock to stop erosion from occurring to prevent future flooding of our basement. Please send an engineer to evaluate. This problem has been reported several times.

Case Date:

7/16/2021

The heavy rainfall today has resulted again in flash flooding our backyard. The beehive drain in the City's drainage easement within the Brigs Bend cul de sac in Hyde Park is deteriorating around and above the drain structure, with large sink holes with active water flowing in the ground. There is another sink hole developing to the east of the drain with active water flowing below ground. We believe the storm pipe(s) may be compromised in some way that causes flash flooding to occur, over-filling the north and east swales that subsequently fills our back and side yard with flood water within seconds. We have videos of the drain after the storm today showing water draining through these holes in the ground. We believe this is a dangerous situation, particularly with the transformer at the top of the drain open to the large sink hole. This is at 2737 E Brigs Bend and 2712 Olcott.

Case Date:

8/4/2020

The beehive drain at the end of the swail between our properties on Brigs Bend has failed again to drain the large amount of rainwater that fell 8/3/2020. This is the 3rd time we have experienced flooding that not only filled our yard and the side swail (which held water but did not drain to the street as it was designed), but submerged our neighbor's basement entrance. Had the rain not stopped, our basement was also in danger of flooding by a few feet. There is surely something that can be done to fix this problem as it has been occuring over a number of years (found complaints written to the Mayor by previous owners of our home). We ask you send engineers to assess the swails and beehive drain to determine remedies to this continuing problem.

Case Date:

3/7/2022

After Sunday's night storm there is low to no water pressure. I have investigated and cannot find or hear any leaks.

Case Date:

4/6/2023

No water pressure

Case Date:

4/4/2023

Gas utility dug up driveway and recently the new cement was put in but they left a large (heavy and immovable) clump on the lawn. Also the edge of the driveway is collecting water from the small ditch next to it they dug up. It’s been about a week now - I thought originally they might come back to take care of it.

Case Date:

3/19/2024

Very low water pressure coming into the house

Case Date:

11/14/2021

Hello, I serve as the volunteer creek & trail monitor for the LC area. (via Sarah Owens & company) I went by the creek on Friday, 11-12-21, at approximately 3:15p.m., noticing a distinct change in the water. Noting the current construction near the Waterfall shelter, I am uncertain if this is related. This photo was taken near the south end of the creek, about 1/3 mile from IMI concrete company. Trying not to presume - is there a permit in place for discharging into the creek? Can water sampling and testing be performed. NOTE: I returned to the same area on Saturday afternoon, 11-13-21, and the water has cleared. No visual evidence of what had been observed on Friday. Thank you.

Case Date:

4/23/2024

Our water recently has dramatically dropped in water pressure and heat. I was wondering what could possibly have changed? We are up-to-date on our bills.