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City of Bloomington, Indiana

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closed #185216

Water Utility Problems

4101 W Gifford RD

Case Date:
8/24/2023

During the home inspection, its come to know that the water inlet pressure is 80 PSI which is going to affect pipe fitting in the house and it is safety issue. I am looking for bLoomington utilities to install a pressure regulator so the water pressure could be lowered down to 60 PSI. I tried calling customer service but i havent got any help

closed #184790

Water Utility Problems

411 E Saville AVE

Case Date:
7/27/2023

We hired Arnolds Asphalt to put a driveway in and in the process of preparation, they found standing water where the meter is. Before we proceed with the driveway, I believe we need to have someone from the Bloomington city utilities department to inspect this to make sure there are no issues before new blacktop goes over it with a protective sleeve. We were notified after a fire about 2 or 3 years ago that there was a leak and there was standing water in this at the time perhaps do to the big fire trucks rolling over it while putting out the fire. Could someone please come inspect this to make sure there are no issues prior to blacktop?

open #180656

Sewer Problems (Sanitary Sewers)

4111 W Vernal PIKE

Case Date:
7/16/2022

Hi. I'm very sorry to bother but as I was cleaning my bathroom a bit ago I found huge dead cockroach in my shower. I'm a very clean person despite being physically disabled and legally blind live on own so keeping my place clean is difficult. There's been problems with the lines under the trailers here off/on for about a year now. There have been repairs made to many however. There is oftentimes a smell of sewer outdoors. I've had odors in my kitchen particularly when using water in sink for a while now too. I've been having a problem with the roaches off/on for several months as well. I've done all I can but I fear they're somehow coming from the underneath of my trailer into the pipes that go into the water/sewer lines. I've contacted the management in past for help in find out the source to that area is they're responsibility but I received no resolution to the trailers are the responsibility of the tenants. I've got roach bait in about every room so the roaches find usually are dead but after seeing one in my bathroom shower upon cleaning I'm very uncomfortable with continuing to not contact on the situation. To this trailer park is on city sewer/water lines seems the most reasonable ones to contact. I'd greatly appreciate help in this matter. To I'm very concerned for the health of myself and my geriactric cat with kidney disease now. Thank you very much. Rebekah

closed #177456

Water Quality

4111 W Vernal Pike trlr 104, Bloomington, IN 47404, USA

Case Date:
9/16/2021

Weird smell and taste of water. (I know you are aware, just wanted to report it is in this area as well). Thanks for everything you do!

closed #182094

Water Utility Problems

412 S Lincoln ST

Case Date:
11/17/2022

Water shut off cover a wreck. Needs adjustment

closed #187996

Water Utility Problems

4124 W Daniel AVE

Case Date:
4/14/2024

Need water turned on asap

closed #173756

Water Utility Problems

414 S Owens DR

Case Date:
9/20/2020

The city water connection that is in my back yard is leaking water directly into ground, and charging me for it. If you pull off the top and remove the insulation in the iron-topped hole where water shutoff is, you will hear the constant leakage, and you can see it spraying out into the damp earth. No idea how long its been happening, but clearly for a while. It has the insulation wet, and that will freeze and cause further problems soon.

closed #181387

Water Utility Billing Problems

416 E 12th ST

Case Date:
9/6/2022

We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.

closed #173352

Water Quality

416 E Cottage Grove AVE

Case Date:
8/13/2020

Lack of hot water

closed #181318

Water Quality

4189 W Chisholm TRL

Case Date:
9/1/2022

The water is so terrible tasting and smelling that my family cannot drink it! We were forced to buy water. How long will this last? The foul smell and taste happens nearly every year. With CBU being the only source of potable water in Bloomington, there is no alternative! We are having to spend our limited resources to get drinkable water. We should at least get a decrease in water charges if CBU is unable to correct the issue permanently.