Case Date:

4/1/2020

For the past ten days, garbage and trash has continually been added to this second story porch. There is also animal waste as the owner’s 2 dogs were locked outside previously. With the warming weather, this trash is unsanitary and very foul-smelling to neighbors. The landlord’s number at The Crossing at Pete Ellis says they’re not in office until May, so there’s no way to leave a voicemail to ask the apt landlord to address this issue internally. I live directly behind this apt at 3405 E Longview at Colonial East, but this 2nd story apt is part of The Crossing at Pete Ellis - I believe this address is near or at 3244 Braeside Dr., Bloomington IN. We would like these neighbors to remove the smelly trash from their porch to the proper trash containers on the property instead of continually adding to the pile.

Case Date:

3/26/2023

The intersection of Pete Ellis Dr./Discovery Parkway and 10th Street is used by residents of numerous apartment complexes, bus riders, and community members accessing the post office and the greenway that goes along 10th St. The intersection is necessary for access to Indiana University from Woodbridge and Fountain Park Apartments, which hosts many graduate students. However, there is no crosswalk, pedestrian lights, or sidewalk platforms to allow for safe crossing along this very busy intersection. Additionally, the traffic lights are not able to be seen from the four corners of the intersection, forcing pedestrians to make an educated guess on when to cross. In short, the intersection is dangerous and near impossible to cross. Would it be at all possible in the future to include a) a crosswalk b) a pedestrian crosswalk light c) sidewalk cutout/curb ramps on the two corners in which there is not one currently? Thank you so much for your consideration. We really appreciate it.

Case Date:

6/8/2023

I am writing to bring your attention to an urgent matter regarding an unusually high water bill that I have received. My name is Kumar Vinayak, and I am a resident in the Bloomington area. I hope that you can assist me in resolving this issue promptly. Upon reviewing my recent bills, I have noticed a significant discrepancy in the water consumption. In the month of April, the recorded consumption was approximately 30 gallons, while in May, it unexpectedly increased to 35 gallons. These figures are undoubtedly incorrect, as such a volume of water cannot be reasonably consumed by a single individual. To address this concern, we immediately contacted our leasing office, as we suspected a possible emergency situation or water leakage within our house. They promptly responded by inspecting the property thoroughly but found no signs of any leaks or abnormal water usage. This observation leads us to believe that the issue may lie with the meter or its readings, as it seems to be continuously running even when the house is unoccupied. Given our status as students, it is financially burdensome for us to pay the exorbitant amount of approximately $1000 for water alone. This kind of billing discrepancy is highly abnormal, as it greatly surpasses our electricity bill, which amounts to approximately $100 per month. I kindly request your immediate attention to this matter and urge you to investigate the issue thoroughly. I have attached a copy of the bill for your reference. I believe it is essential to rectify this situation as soon as possible to avoid any further financial strain on our part. I appreciate your understanding and assistance in resolving this matter swiftly. Please keep me informed of any progress made in investigating and rectifying the issue. I can be reached at the email address provided in this communication or my flatmate's contact number, +1 (812) 360-0848 (as I am outside Bloomington).

Case Date:

6/8/2023

Dear Bloomington Utilities, I am writing to bring your attention to an urgent matter regarding an unusually high water bill that I have received. My name is Kumar Vinayak, and I am a resident at 3220 E John Hinkle Pl, Apt D, Bloomington, IN, 47408. I hope that you can assist me in resolving this issue promptly. Upon reviewing my recent bills, I have noticed a significant discrepancy in the water consumption. In the month of April, the recorded consumption was approximately 30 gallons, while in May, it unexpectedly increased to 35 gallons. These figures are undoubtedly incorrect, as such a volume of water cannot be reasonably consumed by a single individual. To address this concern, we immediately contacted our leasing office, as we suspected a possible emergency situation or water leakage within our house. They promptly responded by inspecting the property thoroughly but found no signs of any leaks or abnormal water usage. This observation leads us to believe that the issue may lie with the meter or its readings, as it seems to be continuously running even when the house is unoccupied. Given our status as students, it is financially burdensome for us to pay the exorbitant amount of approximately $1000 for water alone. This kind of billing discrepancy is highly abnormal, as it greatly surpasses our electricity bill, which amounts to approximately $100 per month. I kindly request your immediate attention to this matter and urge you to investigate the issue thoroughly. I have attached a copy of the bill for your reference. I believe it is essential to rectify this situation as soon as possible to avoid any further financial strain on our part. I appreciate your understanding and assistance in resolving this matter swiftly. Please keep me informed of any progress made in investigating and rectifying the issue. I can be reached at the email address provided in this communication or my flatmate's contact number,+1 (812) 360-0848(as I am outside Bloomington). Thank you for your prompt attention to this matter. Yours sincerely, Kumar Vinayak

Case Date:

3/11/2021

There is a loose cord from one end of the building in the grass to the “office” unit of the apartment complex. This presents a personal safety hazard to myself and my animal.

Case Date:

5/8/2024

I was incorrectly fined for a citation that wasn’t in my right of way. I parked in this spot facing the opposite direction as I came from that direction along the TWO-WAY street and leave facing the direction I would park, which is viable and accepted by the Park on Morton residency, as there are frequently and normally others who park the same way. Furthermore there is no parking meter placed in which I could be fined as I have the parking pass in which I pay $100 monthly for parking services. I park in this spot often, my residence town home is directly adjacent to the spot. I asked the Park on Morton office about if this fine was viable, as I wasn’t on street ground or city property next to any meter and was unhinging street conduct, they reassured that I was upset in feeling wronged for my claim as my parking permit entails that I park on street property regardless of direction valid since it’s a two way street and it isn’t within their conduct. My appeal was upheld but basically I parked in a way that I’ve parked many times previously, other cars park both directions all the time especially down that curved road that only leads on to the property which is why I’ve been reaffirmed by the office that isn’t even parking city services area and that they don’t have a right.

Case Date:

1/20/2022

Pardon my candor, but Bloomington utilities is a joke. They are obviously very understaffed. The phone recording has been the same since before Christmas. They are constantly missing recycling pickups. This office needs a major overhaul. We pay more than enough taxes to cover this basic utilities service.

Case Date:

11/8/2021

Hello - I want to anonymously report a concern. Is this allowed? I will not report until I know it is possible. In the past, the Mayor’s office contacted someone I did not wish to know about me

Case Date:

8/27/2021

This renter had these piled up attracting mice when there is already a rodent poison battle going on - this is a wildlife area an owl could be poisoned by dead mouse - now he is blocking the sidewalk a federal violation. I DO NOT want Oaklawn HOA knowing I reported this. You need to get with your web department when I post a photo it does not load the image

Case Date:

7/13/2022

Hello, I work for a local property manager, Mackie Properties. Our company manages a homeowners association called Madison Park located north of W Howe St, in between S Madison St and S Morton St. I was recently informed that the plants along a section of the B-line just east of Madison Park are becoming overgrown and would benefit from being trimmed. I've included photos of the relevant area, as well as a map of the area outlining the overgrown section with a red rectangle. Would it be possible for the City to trim up this area before the overgrowth gets too big? Thank you very much for your time, and please contact our office with any questions or updates.