Case Date:

9/7/2021

Re: Communication about Boil Water Alert for 7th St., 9/6/21. I did not know that there was a boil water alert for my street until, by accident, I found out about it. I'm even signed up for alerts from Monroe County, but I never received one. If you're new to Btown or even if you're not and you've never encountered a boil water alert or even if you have--if you don't know about the Monroe Cty. alert system or if that doesn't work well (I couldn't even find the alert on the Co. website), or you can't manage digital stuff, there's no way you'd be prompted to check for an alert, and that could have serious health consequences. In this time of public health crises and awareness, that's critical. Please implement an effective communications system as soon as possible so that all residents are sure to be alerted and can protect their health. Thank you.

Case Date:

9/13/2021

The water in our house has a dirt like smell and taste.

Case Date:

9/14/2021

The tap water tastes and smells bad. I have asked several people who agree as well as tasted water a 4 different locations in the city to confirm.

Case Date:

9/14/2021

Our tap water (in kitchen and bathroom) has been tasting strange the last 2 days, kind of like dirt. This is not how it normally tastes.

Case Date:

9/15/2021

Water smells and tastes like sewage/mildew.

Case Date:

9/15/2021

Water from the tap and our filtered fridge tastes awful. Very obviously contaminated with algae bloom compounds. It literally tastes like algae.

Case Date:

9/16/2021

WATER TASTE SO BAD I CAN BARELY ST AND TO BRUSH MY TEETH. IT ALSO SMELLS BAD

Case Date:

9/16/2021

My tap water tastes like dirt.

Case Date:

9/16/2021

Water has just started tasting like dirt.

Case Date:

9/17/2021

Water tastes weird and has an odor