Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

11/11/2021

Just at the west end of the railing on the new sidewalk on W 14th street, there are two of those large, orange barrels you might see at a construction site. They've been there for a week or two at least. Would somebody come and pick them up? Thank you!

Case Date:

11/19/2021

Case Date:

12/8/2021

Can you repaint this yellow curb on Woodburn Ave, near 14th street. Please! Thanks

Case Date:

12/22/2021

Hello. There is a problem with reckless driving in the Maple Heights neighborhood. I experience it on my daily walks on Fairview, 11th, Maple, 13th, Jackson, Rogers, etc... I see it and hear it throughout my day specifically on 13th street both west and east directions and Fairview both north and south directions. Frequently, it is a vehicle speeding north on Fairview, then turning east on 13th street. Then just a few minutes later the same car speeds in the reverse directions. Is this some sort of a methamphetamine pickup? I don't know. But it is regular, has been a regular occurrence, and I am tired of it. The worst regular occurrence are negligent, selfish motorists traveling at very high speeds from the east on 13th street heading west to Maple. I was taking in the recycling bin last night and could not believe the speed at which someone drove past me. This is not safe. There is a special needs adolescent in the neighborhood who sometimes dances around in the street. There are children that play and should have every right to play without cars traveling at high speeds past them. This is incredibly dangerous driving in a residential neighborhood and I would appreciate it if the police could enforce the traffic laws prior to their being property damage and/or personal injury. Thank you.

Case Date:

12/23/2021

In connection with uReport Case #178466, I now request that the intersection of Fairview and 13th Street be converted into a four way stop. If BPD is unable to enforce traffic laws due to staffing issues while there is an identifiable problem that causes citizens to fear for the safety of their body as well as their personal property, then there needs to be more constraints on the ability for people to get up to high speed on a residential street. Thank you.

Case Date:

1/7/2022

The home that I rent had a city rental inspection conducted in November. I was home and neither did the inspector inspect everything that is listed on the pre-inspection addendum nor did they speak with me. There are a few issues that I would have pointed out if given the opportunity. Most notably, as listed in HAND's documentation, it states that All required openable windows shall be capable of remaining open on their own hardware. That is not the case in this home and that was not inspected. Can someone please explain to me what the procedure is for inspections? There are other issues as well that I had erroneously assumed would have been inspected since they are on the list of what is required of a rental property to have in good order.These are not issues that are perhaps directly impacting me at the moment but I do feel strongly that the house should be in actual full compliance so as to protect future renters. Property owners who rent their property should be held fully accountable to what the ordinances stipulate. Is it because of COVID that the inspector spent less than five minutes "inspecting" the entire house? Thank you.

Case Date:

1/19/2022

The bushes alongside the east side of Fairview have grown out and over obscuring the 'no parking' sign. Over the past two years, there has been an increase in commercial vehicles (tree trimmers/landscapers) as well as delivery trucks thinking it is okay to park in front of a stop sign on a slight hill. This is obstructing the view of the intersection and creating a dangerous situation when vehicles are forced into oncoming traffic to pull around the stopped vehicle. Combine that with the reckless drivers who are speeding on 13th street, oftentimes taking the turn from 13th to go south on Fairview at very high speeds, and the result is a dangerous situation. Please improve the line of sight. Thank you.

Case Date:

2/4/2022

12st still needs plowed between fairview and n maple

Case Date:

2/6/2022

Our street seams to be the only one left to be salted or plowed. Can we please get a truck out?