Case Date:

1/3/2023

We are in parkview apartments at 1700 N Walnut Street. There is no hot water since about 10 days. There is no heating since a week. And from two days, there is not even water. We called and contacted the property management many times, and each they say that the issue will fixed within a day or two. They have broken boilers as shown in the pictures and they are not putting appropriate effort to fix them, or even better, replace them with new ones since they are very old. Yesterday they tried to fix them and all apartments in the building ended up with no water at all. We need immediate action from your side to get the management working on these issues. The apartments are managed by varsity properties in Bloomington Indiana

Case Date:

2/13/2023

Trash can went missing last Monday 2/6/2022. We have not received any notification about from the city and don't know if the trashcan was stolen or removed by the city. Please advise.

Case Date:

5/17/2022

high grass never mowed

Case Date:

5/24/2022

case # 179926 was closed but not resoled still not mowed

Case Date:

11/1/2022

A gray and white cat was abandoned when the owner moved away

Case Date:

2/6/2021

Stoplight is detecting traffic on Landmark Ave when none is present, causing signal to loop repeatedly.

Case Date:

5/23/2022

I work for The Villages Healthy Families program. We are a non-profit child welfare agency. I am looking for a fee waiver for a room rental at Twin Lakes to host a free, public class on infant safe sleep education. The class takes between 30-45 minutes and attendees receive a pack n’ play at the conclusion. There are no income requirements for the class. Would the Parks Department be able to waive the fee for this class? I offer it throughout the county to make it more accessible for those with transportation barriers. Thanks for the consideration!

Case Date:

11/30/2022

Why isn't there a ramp leading to the observation area for soccer at Twin Lakes? Tonight I witnessed two individuals in wheel chairs at the complex who wanted to watch the soccer games. The first person had to be carried up and down the stairs and the wheelchair was left near the bottom of the stairs. The second person remained in her wheel chair and the person she was with pulled the entire wheel chair up the stairs, step by step. Why can't the city build a ramp for everyone to use to get up to the observation platform? This is not accessible for people in wheel chairs and it needs to be addressed. Thank you for your time.

Case Date:

2/24/2023

The turf field at Twin Lakes is becoming unsafe to play on. Multiple spots have lost the rubber/grass/turf parts - which already causes slips and potential injuries. This particular picture shows a section that has worn completely through the turf/grass and all the way through the base layer and exposes the concrete floor underneath. At some point, a liability waiver won't cover injuries caused by unsafe facilities.

Case Date:

2/24/2023

I've been playing Ultimate Frisbee in this community for a number of years. One of the more prominent, competitive, and fun seasons in the calendar is Winter League shiv has been held at Twin Lakes for a long as I can remember. I've also played in a few soccer outings on that indoor turf and I can only imagine how many other activities take place on the indoor soccer turf. In some years past, the turf was getting a bit past the normal wear-and-tear stage but this year has been ridiculous. There are some patches of the field that have worn down into the concrete below. This is far past unacceptable. Is love to continue to play Ultimate, soccer, and participate in other activities that may use this turf however if the conditions are not improved, I feel that I will need to seek other locations to enjoy these activities