Case Date:

5/7/2024

I am a neighbor of this address. Twice in the past year, the two dogs who live at this property have been in the street and charged me and my dog. On another occasion, one of the dogs charged the property's fence and attempted to bite me by reaching *over* the fence. I have reported two of these instances to Animal Control. The last time (when the dog attempt to bite over the fence), the Animal Control officer told me that he had explained to the owners that their fence violates zoning by being too close to the sidewalk, and that the owners had expressed an intention to remove the fence in the front and keep the dogs in the back. However, I have heard, "We keep the dogs in the back" multiple times, when that is not true. The Animal Control Officer suggested that I could contact the city's zoning office, to have the fencing issue in the front yard addressed. I cannot find a way to contact Zoning specifically, so I am submitting the request here. FWIW, other people have had encounters with these dogs, though I don't know if they have reported it. Thank you.

Case Date:

5/5/2024

Trash cans have been at curb for over a week.

Case Date:

5/3/2024

There is a dead skunk in the bike path under the railroad bridge that has been hit by a car. Because it is under the bridge the smell is trapped.

Case Date:

5/3/2024

I need to get to wheel shelter opportunity lane. From Richmond Indiana in Walker and cannot get to even u haul only have social security not supposed to lift anything. I begged Dan Jones to help me and I can help pay just need to get there cannot afford motels will you help him in helping me please. I'm pd here till June 1st in rent. Please help him to help. I have two cichlids fish. Crime so bad they hardly have police. Force. Thank you Tina Wilde

Case Date:

5/2/2024

Last few weeks we had the people laying fiber lines in our neighborhood. A few weeks ago when we had a lot of rain they had their utility sign in the tree plot near our dive way. Which caused this huge hole were the sign was. My picture really doesn't due this huge whole justice but here's a picture. It's on the left side of my drive if you are looking from the street. Is this something that they could come back and fix? I would appreciate it. Thanks

Case Date:

5/2/2024

adam See case #188221. Electric bicycle lying by the street. Which City Department is responsible for removal? How long can it stay there before it can be removed by anyone and sold for scrap?

Case Date:

5/1/2024

They have a dog that is chained 24/7 with a large heavy chain.

Case Date:

4/24/2024

Every time I come into that clerks office I am treated like complete garbage I do not work 100+ hours a week and then go in their to be treated like that the ladies in their give me a lot of sly and Rhude comments and don’t even answer my questions and it really makes me upset and I would just like to let you know it really pisses a lot of local town people off how they treat everyone especially men, seems like a woman only environment and I would like something done about it.

Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

4/2/2024

I've sent a few uReports about the service not working on my iPhone 14 (the request never fully processes - I never get the "thank you - here's your ticket number". So, I've taken to submitting uReports from my laptop (MacBook Pro, Catalina OS, version 10.15.7, using Chrome Browser) and found additional usability issues. For example, when I click on "find me" within a uReport request, the resulting map takes up the rest of the screen, and will not allow me to scroll down to the "general information" section or to submit the request! To do so, I had to minimize the View Zoom. This is true in both Chrome and Safari. I know there are plans to replace uReport. I'm definitely interested in being part of a resident testing group whenever there is a new system and/or upgrades to this one.