Case Date:

8/9/2023

I live at 3500 E Morningside Drive in Bloomington, Indiana. (There are two homes that appear to be at this address. Ours is the light green ranch house with a dark green metal roof.) We have a dark green plastic mailbox by the street. Our mailbox was damaged this morning, 8/9/23, sometime after 6:30am. Our neighbor noticed the damage and notified us this morning at 11:04am. Since today, 8/9/23, is Wednesday, the day that trash and recycling are collected in the Park Ridge neighborhood, we are guessing that the damage was caused accidently by the robotic arm of the sanitation vechicle. We didn't have bins out this morning to empty, but other neighbors did. Here is a link to photos that show the damage that was done to our mailbox: https://drive.google.com/drive/folders/19_rM2q5K7visO0LR5-6t8QG-fYq8OQia?usp=drive_link . It was scraped on the top, pushed back and to the side, the plastic on the back was broken, etc. We had a box for the Herald-Times newspaper next to the mailbox which was knocked over during this incident, so my husband removed the post from the ground. Unfortunately I don't have a photo of that. I'm hoping someone would be willing to meet with us to see the damage. If after seeing the damage, they agree this could have been done accidently by the robotic arm of the sanitation vehicle, I'm hoping we could be reimbursed for the damage. Thank you for your time and attention to this concern. Please know that we greatly appreciate the weekly sanitation and recycling services provided by the city staff.

Case Date:

8/3/2023

My trash wasn't picked up today for some reason. Recycle was taken but not trash and nothing was different from any other time. Thanks :)

Case Date:

7/31/2023

Recycling was picked up as normal this morning, but trash can was not picked up. There was no note on it, and I don’t think we did anything out of guideline.

Case Date:

7/20/2023

Trash was not picked up on Wednesday (our normal day). Can it please be picked up. Thanks

Case Date:

7/18/2023

Hello sanitation team, I first want to thank you all for installing a trash enclosure outside our building to help with the trash flow. I wanted to ask if at all possible if we can get a lid on the regular trash side that is the same size as the recycling side as our plastic platter fit in that hole and we has seen a significant amount of loss in this item due to our outdoor seating. Please let me know if we can do this it would be amazing to take care of. thank you.

Case Date:

7/7/2023

paid for an extra trash pick up but never was picked up

Case Date:

7/5/2023

I also want a bigger container because sometimes we can't close ours

Case Date:

7/5/2023

Trash wasn't picked up. Want bigger trash container.

Case Date:

6/21/2023

My trash and recycle was not picked up.

Case Date:

6/8/2023

Trash pick up poked a hole in my trash can and dented the side. Just do not want to be liable for the damage