Case Date:

6/8/2023

I have lived at my address 5years And since December of 2022 my husband's been on dialysis at home we acquired quite a bit of medical waste as he treats 5 times a week. The problem I'm having is I made a agreement with the supervisor of sanitation to take 7 bags of medical waste for $20. When I got my bill It was seventy dollars When I called about it I got a phone call back and they said some other things had been placed outside of that 7 bags and that's why they. Charged me the $70. We live on a fixed income and they justified it saying that some people get 3 or $400 bills of trash when students move out. I thought there was a cap on it evidently that's not the case. I don't think it's fair that I can't go get another trash service because I live in city limits. And there's no other way for me to get rid of this medical waste. I can't even make a statement by not paying the $70 because then my water will get shut off and he needs water for his machine. Things worked so much better when you bought trash stickers and popped them on the bags you needed to get rid of big mark up to pay $10 now instead of $1 AND Pay for your trash can.

Case Date:

5/18/2023

Today was the scheduled trash day for our neigborhood. But nobody on Sussex drive has had their trash collected. Maybe the truck missed our street this morning?

Case Date:

5/17/2023

Hi, My trash cans have been damaged yesterday (Tue May 16th) while the trash truck was picking up our trash. Attaching the photo as well sharing a video link. https://drive.google.com/file/d/19CnoiREi1gK__R2icVtKSebsq4RrIc3w/view?usp=sharing Can you please help to address this issue. Thanks & Regards, Rajesh Pardeshi

Case Date:

5/15/2023

Today I've decided to complain about an issue I started regularly noticing months ago. Whoever is now collecting trash &/or recycling on our street, S. Eagleson Av, in the section between 2nd and Sheridon, is routinely dumping the recepticals on their sides on the ground whereever convenient. (See photo) This morning they left my neighor's on the ground blocking the entry way to our common driveway. When I came to move it, I realized they had also broken the lid. Then as I drove south on S.Eagleson, I saw that this was done all the way to Sheridan, where I assume the truck turned. At least half the bins were on their sides, some in the street. I took four photos the whole way, as well as two of my neigbor's receptical- Unfortunately your portal only allows a single photo, but I have all the others. Please address this situation. There is no reason the recepticals can't be placed upright, but at least they should be neither broken nor left on their sides in the street, on a sidewalk or in the entrance to a driveway. Dan Caner

Case Date:

5/9/2023

Tuesday, May 9 2023 Trash and recycling pickup personnel are leaving bins knocked over and in the middle of driveways. Maybe need a refresh course on how to put the bins back down after dumping them / maybe a new employee. This doesn’t usually happen on our route… sometimes but it’s not usually.

Case Date:

5/3/2023

Trash can stolen from our house. 612 E First St.

Case Date:

5/3/2023

Someone has stolen our garbage can.

Case Date:

5/2/2023

recycling not picked up yesterday, might be b/c neighbors insist on parking illegally on yellow, not allowing 6' between car/trash. i have a uReport #183459 asking city to repaint yellow in hopes of getting them to stop

Case Date:

4/20/2023

This morning my trash can lid has been destroyed. Please bring another. The trash can is #07173164

Case Date:

4/13/2023

I noticed that one plastic handle of my small gray trash container is broken - I think the pick-up crew may have done it by mistake?? Anyhow, I don't think I broke it. How do I get it mended/replaced??