An unknown individual has slept in the bus stop shelter for the past week. The area surrounding the shelter has litter scattered about consistently. I do not know if the litter is from this individual. It's a health hazard.
I took the #3 east bus on Friday, 12/10, to the mall. Passengers were smoking as they waited for a bus. Staff walked by them and did nothing. On the bus, there was only one audio message; it said we were passing Wonderlab but we were going east on Third, not near Wonderlab. The written direction notice also had west side bus stops even though we were going east. On my way back to town on the 1:40 bus, the written messages were right but there were no audio announcements. I believe this violates the ADA. Thank you