Case Date:

3/13/2022

THIS IN INAAPPROPRIATE RESPONSE TO GET: 404 Not Found You step in the stream, But the water has moved on. This page is not here. THIS SITE IS POOR, WHO IS RESPONSIBLE FOR THIS SITE.

Case Date:

3/8/2022

I am trying to file a police report and after entering the address the page returns with an error. I cannot file without this step.

Case Date:

2/24/2022

I just tried twice to submit a water/sewer concern and I’m not sure it went through. Should I see a confirmation screen or receive a confirmation email? Thanks.

Case Date:

2/10/2022

Hey just a suggestion that’s all. But can you consider building a Dairy Queen around the vicinity of the college mall? I’d walk over there and get a delicious Blizzard along with their burgers. Mmmm.

Case Date:

2/7/2022

U report not working

Case Date:

1/25/2022

Can there be a policy change so staff do not comment on a case using the resident's name thus identifying people who report concerns?

Case Date:

1/20/2022

The landing page for uReport states the following: "Use uReport to notify the City of community issues, such as potholes, graffiti, malfunctioning street lights, and more." Perhaps there could be a FAQ of sorts added that clarifies that broad statement. The FAQ could point residents to Duke Energy for reporting malfunctioning street lights. I appreciate the DPW staff member who submitted a request to Duke Energy on my behalf, but it probably would be best for everyone involved to be able to filter out some requests that do not need to be reported to the city. Additionally, I suggest the graffiti part be amended to state, graffiti on city property, as it is unclear that the city does not take care of graffiti on private property even if it is offensive with foul language. Thank you.

Case Date:

12/26/2021

I tried submitting a few tickets from my iPhone. I got as far as submitting the request and the resulting page said "processing your request" but never gave me a message like when I submit a request from my computer like "your request has been processed" and a ticket number to reference.

Case Date:

12/16/2021

I called and was told I need to discontinue my service online and not over the phone. But your form online will not allow me to type in the address of the property that I need the service discontinued. It will not let me submit the request without this information, but it won't allow me to type in the address. Am I doing something wrong or is your form the issue? Please let me know how I can make the request to discontinue service, as we are closing on this property on Dec 28th. Thanks.

Case Date:

12/9/2021

You guys are literally the worst.