Mr. David Randolph (of IIG, Inc.) stopped in to complain that his water was shut off due to delinquency on a $30.00 acct. The shutoff cost him over $600.00 in loss of production. Mr. Randolph stated the shutoff could potentially have cost him machinery of plus pose an environmental hazard.
Mr. Milne stated on 6/4/98 that he felt the letter re. Aqua Pay that was put in monthly billings was deceiving. The letter stated that you could pay your monthly bill by Aqua Pay or at local banks but did not state that you still had the option to pay in cash or by check at the Utilities Department.
Mr. Brinson presented CBU with a copy of his plat from October 1957 stating his address should be 4420 Etter Dr.; however, U.S.P.S. records show this address should be 4420 E. Etter Road.
Customer is experiencing yellow water. Water quality at customer's service is being affected by sediment stirred up by installation of new lines around Griffy Plant.
Mr. Hamric came in on 7/8/98 and reported that the water he is using to put in the pool at Woodridge Condos at the Pointe is green. It has been green for 48 hours - no odor, no taste. This is a Southern Monroe customer, but he was advised to check with CBU because the water is purchased from us. The Monroe Co. Health Dept. has tested the water and cannot find cause.
City replaced fire hydrant and customer said that more dirt needs to be put around the hydrant.
Storm ditch behind customers property is washing away
Old gas station has open windows
the building behind this house is in very poor shape. reports of possible snakes and rodents living in it. it should be torn down. full of trash and debris.
Front door is now open, roof has holes in it, floor looks unsafe. Believe people are going in and out and may be living in here. Full packs of cigarettes and beer cans in here.