Case Date:

2/16/2026

This morning at roughly 9:30 am, a public transit B Link bus, number 2469, was headed south on S Highland Avenue and did not stop at the stop sign before proceeding to turn right onto E Winslow Road. The bus whipped out in front of me as I was headed west on East Winslow Road. There was very dense fog this morning, making this failure to stop especially concerning. Please make sure that bus drivers are following traffic laws, particularly when there is adverse weather. Thank you!

Case Date:

2/5/2026

Bus 9 drove right passed the stop around 9:05 a.m. There was a group of people waiting at the curb and they just drove right by. Didn’t say it was a full bus or anything on the sign at the top. Some missed class and exams!

Case Date:

1/29/2026

Snow bank at bus stop makes boarding bus impossible for my disability.

Case Date:

1/29/2026

Bus stop blocked by snow bank making boarding bus with my disability impossible.

Case Date:

1/29/2026

Impossible with my disability to board bus at this Kroger bus stop on both sides of Street due to snow banks.

Case Date:

1/21/2026

There was several stops left. My driver stopped the bus here and when I didn’t get off she said she was out of service and that I needed to get off. Why is it okay for a b

Case Date:

12/24/2025

The bus stop bench is laying on its side, should be bolted to the ground

Case Date:

12/20/2025

Hello, I was biking north on S Walnut St. in the bike lane around 3:30pm on Friday afternoon. A BT bus passed me and then immediately pulled over in the bike lane to stop near Smith Ave. This alone is unacceptable, as the driver could have simply waited a few seconds to pull over instead of cutting me off. I was able to bike around the bus, but again, as we were approaching the 3rd St. intersection and the bike lane was disappearing, the bus passed me again. At the intersection, the bus was going to turn right onto 3rd, so I waited for the bus to turn, but then he waited for me to continue straight. I passed the bus on the right side and the driver (older white man) was clearly annoyed at me. I support transit, but this interaction was uncomfortable and not how busses should interact with cyclists, especially on a busy corridor.

Case Date:

12/1/2025

While I'm on the subject of the bus! I am fully in support of BT's decision to remove bus advertising wraps. But please, could you just leave the wraps off of the windows altogether? They make it very difficult to see where one is going and when is the right time to pull the cord. Thank you!

Case Date:

12/1/2025

This is another bus stop that I don't understand! The whole structure is surrounded by some kind of green cage material, except for the door which does not face the street. So if you are standing inside the cage, I don't know how well you can see the bus, but the driver certainly cannot see you. Plus, once you've decided it's time to stand up and go, you've got to hustle out of the back and scoot all the way around the structure. If this is not a complete wackadoo design, I would enjoy an explanation. But if it IS wackadoo, please warn the future bus stop installers and perhaps fix this one. It takes up an awful lot of sidewalk real estate to be wrong.