Case Date:

12/24/2025

The bus stop bench is laying on its side, should be bolted to the ground

Case Date:

12/20/2025

Hello, I was biking north on S Walnut St. in the bike lane around 3:30pm on Friday afternoon. A BT bus passed me and then immediately pulled over in the bike lane to stop near Smith Ave. This alone is unacceptable, as the driver could have simply waited a few seconds to pull over instead of cutting me off. I was able to bike around the bus, but again, as we were approaching the 3rd St. intersection and the bike lane was disappearing, the bus passed me again. At the intersection, the bus was going to turn right onto 3rd, so I waited for the bus to turn, but then he waited for me to continue straight. I passed the bus on the right side and the driver (older white man) was clearly annoyed at me. I support transit, but this interaction was uncomfortable and not how busses should interact with cyclists, especially on a busy corridor.

Case Date:

12/1/2025

While I'm on the subject of the bus! I am fully in support of BT's decision to remove bus advertising wraps. But please, could you just leave the wraps off of the windows altogether? They make it very difficult to see where one is going and when is the right time to pull the cord. Thank you!

Case Date:

12/1/2025

This is another bus stop that I don't understand! The whole structure is surrounded by some kind of green cage material, except for the door which does not face the street. So if you are standing inside the cage, I don't know how well you can see the bus, but the driver certainly cannot see you. Plus, once you've decided it's time to stand up and go, you've got to hustle out of the back and scoot all the way around the structure. If this is not a complete wackadoo design, I would enjoy an explanation. But if it IS wackadoo, please warn the future bus stop installers and perhaps fix this one. It takes up an awful lot of sidewalk real estate to be wrong.

Case Date:

12/1/2025

BT is supposed to install some new bus shelters, so I wanted to discuss the one near the corner of 14th and College Ave. It's more or less brand new and it's really bad in some remarkable ways! 1) When they built it, they built it at least twice. I'm not kidding. They ripped out the concrete pad and started over. I've always wondered why. 2) I like that there is a garbage can, but they installed in on the side of the shelter that the bus approaches from. If you sit on the bench, you can't see the bus approach and I doubt the driver can see you either. 3) It might help to sit on the end of the bench farthest from the garbage but you can't because a couple of months ago, someone vomited on it and the roof of the structure has done a pretty good job of preventing the rain from washing it away. 4) That roof, incidentally, does not do a whole lot to shade me from the early morning sun OR any kind of rain that falls at any angle. Not, of course, that it's possible for many people to stand under that shelter because of that bench you can't sit on. ANYWAY. I'm not begging for an improvement or anything (though I wouldn't turn one down!) but these are all just sort of design and installation issues that I think BT should think about the next time they install a shelter. Thanks!

Case Date:

11/20/2025

Bus 1777 parks here curb is yellow. This is directly in front of a recreational eating area Ruins lunch for all here

Case Date:

11/20/2025

Bus 1777 parks here curb is yellow. This is directly in front of a recreational eating area Ruins lunch for all here

Case Date:

11/20/2025

Bus parking in front of eating area blowing exhaust fumes

Case Date:

11/20/2025

Bus parks next to outside eating area and is left running. Would like yo see them park farther back by hobby lobby or further forward, but right next to the outside eating area is ridiculous. I don't enjoy having my lunch and having to yell just to talk to someone next to me.

Case Date:

11/20/2025

City buses need to stop parking right in front of the kroger outdoor seating