Case Date:

8/11/2023

In January 2023, while an optic cable was being installed on our street, the company called Vertical Underground LLC, which we were informed was contracted by the City of Bloomington to do the job, broke our sewer line (along with the lines of many others of our neighbors). We complained to one of Vertical Underground's managers who was working on fixing our neighbor's line, and he informed us that they would fix the problem and that we didn't need to worry. In order to do the repair, they had to break through our concrete driveway to repair the damage and re-pour the damaged section of the driveway. The problem seemed to be fixed for a few months, however, these past weeks, we have been experiencing the same issues that initially led us to the discovery of the damage they caused. That is, our drains are not draining, toilets are not draining and water is returning through the shower drain. We would like to request that CBU send someone to inspect the situation because we believe that the problem was not fixed properly. Thank you.

Case Date:

8/31/2024

Several weeks ago the new fiber cables were buried along E Hillside Dr. I was working from home when one of the workers knocked on the door and asked if I had water. I did, and so did the neighbors. The worker said he ran into water, but if we all had service, then he wasn’t going to worry about it. I didn’t think anything of it. Now, we have noticed there is water coming up out of a spot along the sidewalk. I realize the picture is not really telling you much, but it’s like a small mud pit and water is coming up out the ground there. This is within the 10’ strip that the City of Bloomington owns along this section of Hillside.

Case Date:

6/5/2013

I have called several times over the last 3 years to report a dangerous curb on our street corner. Last summer a young child was injured when they hit the broken curb and fell. Please take care of this soon. The standing water each winter makes it more and more of a hazard as the cement freezes and thaws constantly there. Perhaps you could eliminate the standing water and prevent another deteriorated curb situation in the future. Your quick response would very much be appreciated. Thank you.

Case Date:

6/18/2024

Constant water discharge from MC Highway Dept Outlet 43 pictured above. Inspection of first upstream storm drain (690) of outlet 43 revealed no flow. Property owner reported that CBU has previously repaired water line between outlet 43 and storm drain 690. Water discharge is at a constant rate, even during periods of dry weather.

Case Date:

7/13/2023

Constant water source seeming to come up from the road or sidewalk on the southeast corner of Bainbridge and Allendale.

Case Date:

8/4/2024

Fiber install hit water line. Lots of water leaking

Case Date:

6/8/2024

The main sewage line north of my home is backing up (again). This is a recurring issue. The water/sewage level at the access hole has reached the level of the basement, and the basement toilet has started to back up. Please clean out the blockage in the main sewage. I am aware that you had crews there earlier this year to cut back roots, but something is blocking this sewage line now.

Case Date:

8/8/2022

8" water valve cover popped off at Hillside & Dorchester. Eastbound lane of Hillside. Cover at base of stopsign/streetsign SE corner of intersection. This is the 3rd time I've reported this in just over a week (1st 2x's by phone). Why don't you replace with a cover that can be LOCKED DOWN to keep it in place?

Case Date:

6/27/2024

1701 s walnut. Tree on the street fell into the street. Tree was pushed into sidewalk. Pushed tree into house. Minimal damage to siding but branches caught under / on rubber roof and lifted it up causing leak. Was also pushed over water meter cover may have moved the pit That tree and brush has been hauled away.

Case Date:

4/27/2023

Water near hydrant all the time. Either slow leak or natural spring?