Sewer Problems (Sanitary Sewers)
8632 Clinton Ave S
- Case Date:
- 6/24/2024
We have had water backup every time it rains this spring. This has not been an issue in past years. We have had our main line cleared multiple times and scoped to ensure there are no issues with the line, but continue to get water coming through our flood drain in the basement every time it rains. Please can you sent someone to inspect the main city line on the 8600 block of Clinton Ave S to clear any blockage on your line? We are frustrated with the water backup.
Water Utility Problems
9 Spruce Ct
- Case Date:
- 8/31/2024
My water meter was to be replaced this past Wednesday but the service folks doing this work were not able to shut water off at the street as they said my water shutoff was bad. I am not able to turn water off in the house as well as I have a bad gate valve that needs to be replaced. I do have the city water spot prepped and ready for your replacement. I would appreciate a call to get this repair completed as soon as possible so the water meter guys can return to complete their work. Thank you. Terry Duffer
Potholes, Other Street Repair
900 E Maxwell Ln
- Case Date:
- 8/17/2024
The drain is completely clogged with plants and dirt- not good when it rains for risk of flooding
Potholes, Other Street Repair
904 N Woodlawn AVE
- Case Date:
- 1/28/2024
Complex, long-standing problem: water pools and has nowhere to drain to on Woodlawn just north of 12th Street and up against the south side of the RR tracks. This isn't such an issue when the temperature is reasonable, but when it freezes it poses a sliding risk when the train is approaching. Major accident just waiting to happen.
Sewer Problems (Storm Sewers)
913 W Gourley PIKE
- Case Date:
- 2/27/2024
For years there has been a strong sewer smell in the this area. (I have paid for plumbers to examine my house and the problem is not in the house.)
As the cable workers have been laying the cable, I asked various if they also smelled the sewer odor and if they knew where it might be coming from.
There were three basic answers: (1) A "lift station" in one of the drains may be faulty; (2) the terrain where sewage may back up at the crest of the hill; and (3) the manhole cover between houses at 909 West Gourley Pike is old and may be corroded so that the sewer gas is able to escape.
Sewer Problems (Sanitary Sewers)
919 N Orris DR
- Case Date:
- 6/10/2020
Strong sewage smell in our kitchen, laundry room and bathroom. The city has come out every year to clear the main sewer pipe running under the easement between our house and the neighbors house. IMPORTANT: Last year the city ran a snake and said there were no blockages. The problem persisted and they came back with a remote camera and saw "All kinds of roots creating blockages" from my neighbors tree. Please learn from the mistakes of last year and bring the video equipment first this year...PLEASE!
Sidewalk & Curb Complaints
932 S Romans WAY
- Case Date:
- 4/29/2024
Raised valve cover in sidewalk creating trip hazard.
Sidewalk & Curb Complaints
935 S Romans WAY
- Case Date:
- 7/9/2024
water main marker protruding from sidewalk
Illicit Discharge (Storm Sewers)
986 S Copper Beech WAY
- Case Date:
- 5/5/2023
Black water or gray water is bubbling up from the pavement right above Basswood Drive at the above address, it's pouring into the stormwater drain
Potholes, Other Street Repair
Atwater & Fess Ave
- Case Date:
- 8/12/2024
Rocking manhole cover. Whenever the manhole cover at the intersection of Fess and Atwater is passed over by a car, it makes a clinking noise because the manhole cover is not sitting flat. This is very loud and disruptive, particularly late at night and early in the morning for the nearby residents. It only started after the road was recently repaved. Please properly set the manhole cover so that it doesn't make as much noise when passed over.