Case Date:

1/4/2023

I noticed a large pothold in the middle of the street on this block this morning. I don't think it was there last night, and it was dangerously large!

Case Date:

1/9/2023

700 block of E first Street, just before the intersection with Park: a sunken manhole cover

Case Date:

11/21/2021

Our toilet will not flush and neither will the neighbor's. We have both had the drainage pipe reamed out to the street and the problem is still there. We think the blockage is across the street by the stream. Please unclog this for us.

Case Date:

11/22/2023

We had a sewer blockage today. The plumber sent a camera through the sewer pipe and discovered that the fiber optic crew had pierced our sewer line, causing the back up.

Case Date:

6/8/2024

The main sewage line north of my home is backing up (again). This is a recurring issue. The water/sewage level at the access hole has reached the level of the basement, and the basement toilet has started to back up. Please clean out the blockage in the main sewage. I am aware that you had crews there earlier this year to cut back roots, but something is blocking this sewage line now.

Case Date:

6/24/2024

We have had water backup every time it rains this spring. This has not been an issue in past years. We have had our main line cleared multiple times and scoped to ensure there are no issues with the line, but continue to get water coming through our flood drain in the basement every time it rains. Please can you sent someone to inspect the main city line on the 8600 block of Clinton Ave S to clear any blockage on your line? We are frustrated with the water backup.

Case Date:

8/8/2022

8" water valve cover popped off at Hillside & Dorchester. Eastbound lane of Hillside. Cover at base of stopsign/streetsign SE corner of intersection. This is the 3rd time I've reported this in just over a week (1st 2x's by phone). Why don't you replace with a cover that can be LOCKED DOWN to keep it in place?

Case Date:

7/23/2023

The ditch between my driveway and the adjoining driveway is clogged with dirt and debris that I want removed. I can do it, but I don't want to encroach on a neighbor's land or the City of Bloomington land without permission. the ditch is not on the pavement but may lie within the City's right-of-way, and I may need your permission or guidance to clear the drainage ditch and empty the culvert underneath my driveway. Is University Street an easement or a fee title? We also have a dead ash tree a yard from the pavement on the lot line, probably due to the Asian emerald ash borer, an invasive pest, and I have other live ash trees that I would protect. What are the rules for removing the hazard tree?

Case Date:

3/26/2024

I don't have a current photo but particularly since the utility work completed on this stretch of road the parking spots in front of the shops flood and hold water. The gradient actually seems to slope away from the drain instead of towards. As a result, we frequently have to bail out the parking spots to make them usable for customers. Flooding issues include the accessible parking spot, which poses a risk to the mobility impaired. How can we best collaborate on a solution? Thanks!

Case Date:

10/19/2023

Hello. There is a dual drainage grate system in the middle of Blair Ave just before W 12th Court heading North. It looks as if the grates are sinking and are going to fall into the hole under them. There is major damage and erosion of the structural integrity of the cement and asphalt surrounding the grates and across the entire street. There is exposed metal bars that drivers swerve to miss to protect their cars putting humans and parked vehicles at risk. Can you please help? Thank you for all that you do!