Sewer Problems (Sanitary Sewers)
1503 E Dunstan DR
- Case Date:
- 6/8/2024
The main sewage line north of my home is backing up (again). This is a recurring issue. The water/sewage level at the access hole has reached the level of the basement, and the basement toilet has started to back up. Please clean out the blockage in the main sewage. I am aware that you had crews there earlier this year to cut back roots, but something is blocking this sewage line now.
- Case Date:
- 6/10/2024
I work for Mackie Properties, and we manage Ridgefield HOA. The driveway at 3916 N Whitewood Way in Ridgefield, which the City repoured last year after repairing a broken main water line, is deteriorating. We initially reported this issue to the City earlier this year, but the City did not take responsibility for redoing the driveway.
Since then, we have had contractors assess the situation, and they have determined that improper installation is causing the deterioration. Today, we sent another contractor to reinspect the driveway and provide a quote for sealing it. However, they confirmed that the deterioration has worsened over the past few months and that sealing is not a viable solution. They noted that the concrete was too wet when installed, leading to its current state.
We request that the City tear out the existing driveway and properly pour a new one to prevent further deterioration.
- Case Date:
- 6/16/2024
The psi coming to the house is reading way too high--a plumber came out and measured the water pressure at 120 psi, which is way too high. According to the plumber, it has been potentially causing several problems in our house recently, including water heater valves to break on our new water heater, dishwasher leaks that led to us replacing the unit, pipes to leak, various faucet problems and damage to several parts of the house. After dealing with HVAC related to this yesterday, this morning we've discovered a leak in our kitchen plumbing that is now causing additional damage to the cabinetry. The plumber reported that high psi measurements are happening all over our end of town due to the city turning up the water pressure to accommodate new development. The city needs to address this issue, as it's posing a risk to so many of the existing homes in the area.
Water Utility Problems
1207 W Wren CIR
- Case Date:
- 6/18/2024
Constant water discharge from MC Highway Dept Outlet 43 pictured above. Inspection of first upstream storm drain (690) of outlet 43 revealed no flow. Property owner reported that CBU has previously repaired water line between outlet 43 and storm drain 690. Water discharge is at a constant rate, even during periods of dry weather.
Sewer Problems (Sanitary Sewers)
8632 Clinton Ave S
- Case Date:
- 6/24/2024
We have had water backup every time it rains this spring. This has not been an issue in past years. We have had our main line cleared multiple times and scoped to ensure there are no issues with the line, but continue to get water coming through our flood drain in the basement every time it rains. Please can you sent someone to inspect the main city line on the 8600 block of Clinton Ave S to clear any blockage on your line? We are frustrated with the water backup.
- Case Date:
- 2/13/2023
Low water pressure for last 2 years. Worse lately. All faucets. Plumber cannot address issue
Biking & Walking
125 S State Rd 446
- Case Date:
- 7/12/2024
glass and debris in bikeway/bikepath
Sidewalk & Curb Complaints
3820-3824 South Mill Stone Court
- Case Date:
- 11/7/2016
Section of sidewalk has risen 4-5 inches causing a hazard to the neigborhood kid on their bikes- they hit it and it causes an accident. I have seen other spots where the high side has been shaved off to be level? Very easy to spot, between my house 3824 and the neighbors, 3820.
Blocked Street
3599 South Westminster Way
- Case Date:
- 12/15/2016
There is a low hanging branch that is hitting one of our school buses near the three way stop.
Potholes, Other Street Repair
- Case Date:
- 9/7/2017
The street repair jobs done on Hillside after the construction work this week at the intersection of Clifton is not holding up. It's been gradually sinking into the ground over the last four days with all the traffic going over it. It will likely start causing damage within the next few days if it isn't addressed soon. There's another patch that was part of that same effort at the intersection of Nancy, but it's not quite as bad. But I would suspect it will need addressing shortly thereafter since it also shows signs of settling.