closed #190223
Utilities Construction
812 S Park AVE
- Case Date:
- 7/5/2024
The cover of our water meter on the sidewalk is loose and poses a risk for tripping, strollers, wheelchairs etc
The cover of our water meter on the sidewalk is loose and poses a risk for tripping, strollers, wheelchairs etc
There is a raised metal utility item in the street. Not to proper grade, will pop a tire. Please fix along hillside here.
water main marker protruding from sidewalk
Hello - We are submitting a complaint against the City of Bloomington Utilities for the following reasons: 1. We were notified in February 2024 of a 40 g/h increase in our flow, while we were out of the state on vacation, via a door tag, not a notice to our email or even a phone call, which are on our account, a door tag. 2. We have called Customer Support three times to get this resolved, as we have not identified a leak inside the house nor outside the house between the reader and the house, which we utilized Aim To Please as our contractor to check everything in the house. 3. The number of times we were told to check our toilets and got brushed off was disrespectful and patronizing, as we utilized Aim to Please to check the toilets via a Dye test and there was no dye leakage after 20 minutes in any toilet. 4. Our March (5), April (4), May (7), and June (4), and July (5) are higher than all the months prior a full year to date. However, it's not a constant leak, they are sporadic. I.e. - while I was putting my kids to bed at 9pm on Friday, June 14th, there was a spike of 400 g/h for under an hour and then it went back down. There was nothing running in terms of faucets or outside spigots. 5. Even with all of our work on our end, and the conversations with CBU Customer Support, the fact that CBU won't consider that we have a malfunctioning reader, is simply astounding. To not even consider the possibility of it, and have a denialist mentality does not, to me, show customer support or attention. We would appreciate a review and investigation of our reader and our usage reports to better understand these spikes. Additionally, we would appreciate a review of our billing because we are now paying quite a bit more for water than we did for the first two years of our ownership of this house. Please contact me for further conversation and happy to meet someone at the property.
Please consider sending a sweeper to this section of East Moores up the hill from Sare going east
The drainage from the street all runs down to the ONE drainage pipe and the interior or the structure that houses the pipe is deteriorating to the point that the bricks are washing out and piling up at the exit of the pipe. It's to the point that the entire system could fail and flood the home
Fiber install hit water line. Lots of water leaking
Submitted on behalf of Casey Guarino. On August 8, 2024, around 12:30 PM, both sides of S. Rogers St. were obstructed and impassible for wheelchair users around 714 S. Rogers. One sidewalk had no curb cut access due to construction. The other sidewalk, at 715 S. Rogers, was blocked by a temporary sign. Casey requested that a construction worker in the area move the temporary sign so that she could pass. The worker refused, saying "People who can walk can get around." When a passerby picked up the sign, the worker said "You can't do that." The passerby briefly moved the sign regardless, and Casey was able to reach her destination. However, both sidewalks remain obstructed, which is a major accessibility problem.
City sewer line is clogged and water is backing up into basement. Mann Plumbing has been there and the line from the home to the city sewer is clear and they found standing water in the city sewer line. Thank you.
The drain is completely clogged with plants and dirt- not good when it rains for risk of flooding