closed #187097
Website & Web Services Feedback
- Case Date:
- 2/1/2024
I've tried to report an issue twice and don't think the web form is working correctly. This is from Safari on macOS.
I've tried to report an issue twice and don't think the web form is working correctly. This is from Safari on macOS.
When attempting to submit an application for a R/W Permit I received the attached error message.
the uReport website is not submitting my reports. After I hit the submit button, the webpage moves onto step 4 and says "processing your service request" and this step never completes. I don't get an email saying my report was submitting, and my reports don't show up in the online record of submitted reports.
uReport won't submit any ticket I submit that has a photo attached. It stays on Step 4 indefinitely, saying that it is submitting my ticket but never fully submitting it. When I remove the attached photo and resubmit, the uReport immediately submits and I get an email confirming the ticket was submitted.
I'm having issues with the UReport website wherein my attempts to submit forms for excessive growth have been unsuccessful. I have been able to reach step 3, but then get hit with a message that says something along the lines of "form processing" or "form submitting." A look at recently submitted reports finds no record of my attempts to submit. It's possible the issue is with my laptop/internet but I'm more inclined to blame the UReport website for these issues.
Broken pedestrian traffic light. (I tried submitting with a photo, but it never went through.)
Your u report not working
How can I see what the status of certain cases us. For instance: what is the status of case #188394 (May 12, 'Pressure Washing' sign on pole at 2001 S Rogers)? On May 30 it still was there. Since you are no longer sending out conformation emails with a link to the specific case, I cannot follow up myself, as I used to do. Thank you.
Why am I not able to send a Ureport by cellphone, or is it that it will not go through on a weekend? Today I filed Ureport 188867 on my computer. But yesterday I tried 4 times to send it by cellphone, and it would not go through. And I have had this problem before while trying to file reports while I am in the park.
Reports hang up/ don’t submit if you include a photo. They used to be an option to select the photo size, but that is no longer available. Might have something to do with photo size…