Case Date:

6/10/2024

My water bill for this month is showing twice our normal consumption rate, which I believe is incorrect. We have not changed our usage habits, let alone doubled them.

Case Date:

9/22/2017

My water meter shows that I may have a leak. I would like someone to come and see if it is between my house and the meter or the meter and the road.

Case Date:

1/3/2018

I do not have water in my house.

Case Date:

11/20/2016

Water meter leaking 780 s fieldstone blvd

Case Date:

1/24/2018

We had the water meter turned off due to a line break. Our plumber tells us the meter itself is shatter and will need to be replaced.

Case Date:

9/6/2018

On the south side of E First near the intersection with Highland: Water valve cover turned upside down, creating sharp edges for vehicles

Case Date:

7/10/2017

The lid to our water meter is not bolted down. while mowing last week, i stepped on the lid while turning the mower around and nearly fell in because it's not attached and was laying on top of the canister crooked. it appears to be very rusty. Please have someone check into this. I don't want the lid just sitting there unbolted. it's dangerous when someone steps on it the way it currently is.

Case Date:

10/10/2017

To whom it may concern, I received a water bill that stated that my house used 15 units of water, when we average around 4 units. I called to discuss this bill and had an extremely poor experience. I was connected to a customer service representative, Laurie, who treated me very unprofessionally. As I was explaining my situation, Laurie devalued my statements, spoke over me, laughed at me, and negated everything that I said. To say that I am disappointed with the quality of service is an understatement. I have always had a positive experience with the City of Bloomington, however, this was an anomaly. I hope that the proper actions will be taken. Thank you.

Case Date:

1/23/2018

Weak water pressure at 4600 S Old St Rd 37 Bloomington IN 47401

Case Date:

2/7/2018

We are using a lot more water than we should. Would like meter/lines checked for leaks, etc.