Water Quality
2912 S Forrester ST
- Case Date:
- 6/28/2025
We have a whole home canister filter that attaches to the city water supply as it enters our home. We changed this filter 25 May 2025. Today, we noticed the filter is absolutely black. We have previously gone 3+ months with only the slightest discoloration and minor particulate matter. What happened? Why were residents not better notified? Was this a known issue?
Water Quality
2426 S Spicewood Ln
- Case Date:
- 6/27/2025
There is an odor in my water I don't usually smell I have aldi had stomach issues the past few days.
Water Quality
2426 S Spicewood Ln
- Case Date:
- 6/27/2025
There is an odor in my water I don't usually smell I have aldi had stomach issues the past few days.
Water Quality
3830 E Tamarron DR
- Case Date:
- 6/21/2025
Whole house water pressure is low/weak. Current water bill doesn't show an increase in water usage. Wondering if there is an issue elsewhere impacting pressure?
Water Utility Problems
3118 N Norwest Woods CIR
- Case Date:
- 6/20/2025
My water suddenly stopped working. I don’t hear or see any broken pipes
Water Utility Problems
3104 N Norwest Woods LN
- Case Date:
- 6/20/2025
no water in our sub division
Water Utility Problems
1215 S Tall Oaks DR
- Case Date:
- 6/12/2025
12151 s tall Oaks
Hydrant has the stem up 2-3 inches It could be broken and leaking
Water Utility Problems
320 W 8th St #113
- Case Date:
- 6/12/2025
12151 s tall Oaks
Hydrant has the stem up 2-3 inches It could be broken and leaking
Water Utility Problems
914 S Timothy CT
- Case Date:
- 6/10/2025
Appears that a water line connected to a garden hose has broken at the property. In the back of the property, near the AC condenser, water has been spraying out continuously for the past 12 hours at least. Not sure if the line is secured or the property owners know about the water break.
Water Utility Problems
1215 S Tall Oaks DR
- Case Date:
- 6/8/2025
Can you check the hydrant at 1215 s tall oaks. The valve stem is up a couple of inches and it might be leaking.