Case Date:

7/10/2023

I am one of the Utility Dept. volunteers checking and clearing storm drains in Sycamore Knolls. I and my fellow volunteers having been clearing storm drains at the intersection of Queensway and Montclair, Queensway from High to Montclair, and Sussex Dr from Queensway to Montclair. We have been making piles of plant and street debris near some of the drains. They are now getting large and because of their mix of plant and asphalt debris cannot put them in the weekly waste pickups. Would it be possible for a city street crew to remove these piles near the following locations? North sides of the Montclair and Queensway, Southside of the Chelsey and Queensway, and Sussex Dr. near 1912-1919 and 2216 -2219 Thank you

Case Date:

7/5/2023

I am a resident here and they are building a new development, however there is no effort to keep run off from coming from the construction drive (our driveway is often covered in mud, gravel, and concrete run-off). It has gotten so out of control that there is literally a pile of concrete run-off on a sidewalk going down Allen St towards the neighboring apartment complex (Gardens Edge). They also have concrete run-off going into our yard space in the complex where many people take their dogs and children to enjoy the outdoors.

Case Date:

5/17/2023

Hello, I just wanted to follow up on the progress of the ticket we opened on 03/03/23. We have not received any response or feedback from your department.Thank you!

Case Date:

5/14/2023

Water is slowly but continuosly leaking from the house at 501 South Mitchell across the Eastside neighborhood pocket park into the storm water runoff ditch. The leak location is close to the house's sewer cleanout and so possibly a sewage leak.

Case Date:

4/25/2023

The creek is covered in waste that looks like lint. It has been collecting over the past few weeks. There is a drainage pipe at the bridge that looks like the source. The creek bed surface is completely covered.

Case Date:

4/18/2023

Hello, We are contacting you again to follow up on a ticket we submitted a couple of months ago regarding the stormwater. The project that started last year it is still not completed. Thank you!

Case Date:

4/2/2023

You’ve done nothing over past several years to address culvert issues at 2001 east hillside. You weakened soil by doing nothing and now there’s a very big tree about to fall across high st. Enjoy!

Case Date:

3/3/2023

Hello, I am writing you again to address the storm water issue we have in front of our property. It has been almost a year since the process of fixing this issue has started and it is becoming frustrating. We have been very patient, and we understand that there are priorities in the city but if this issue is not addressed the road will continue to erode and soon we will not be able to access our driveway. As I stated, we started the process in March 2022; we waited until September and submitted another ticket UReport 181323; this time the crew came and did some work (since we did not receive any information, we did not know if they are finished by the way they left the project for the past few months). I wish I could attach more photos of the "finished " project. Anyway whenever they cleaned the trench, the asphalt was scraped, and everything was left as is and every time it rains all the dirt and sediments go in the culvert clogging it. The rain today made everything worse, the culvert is clogged and the water is again on the street. It is extremely frustrating and disappointing. Below is the first email we sent on March 14, 2022 Hello, We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood. There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek. Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway. The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem. We are needing guidance and help since we do not know how to address the erosion and also the public road. Thank you for all your help! Mihaela Lee 812-325-6959

Case Date:

2/21/2023

There are no sewer drains for rain water. It all pools around my yard every time it rains. The road is worn down from trucks so the water just stays there for days eating away at my yard. I even see there's a line item on my water bill where I pay for run off water...why am I paying for it to just flood my yard? I've written about this once before because I also think a curb around my property would also help the problem.

Case Date:

12/12/2022

The apartment construction by Varsity properties on East 19th Street has caused an excessive level of dust on the road. Whenever a vehicle drives by, the dust becomes airborne. In addition, the dust also falls on to nearby vehicles, causing a significant amount of scratches and inconvenience. No effort has been made to clean up the street. It is especially disgusting to walk on when it rains.