Case Date:

2/18/2021

Hi, I work in a commercial building at 800 S College. Our building was recently sold to Storage Express and they have proven to be negligent in terms of snow removal. They have failed to clear our whole lot these past two weeks (leaving not enough cleared spaces for our business needs) and I have now had to twice dig out our one handicapped parking space by hand. We have addressed this with them in person and they were not responsive to our concerns. We are responsible for clearing our immediate walkway, but they are responsible for lot clearing and maintenance as per our lease. Our building is almost entirely service professions (massage, salon, barbers), and we have many older clients and folks with mobility issues and it is becoming a safety hazard. I am aware HAND handles residential citations, but am unaware of the proper channel (if any) for commercial properties. Would gladly accept any assistance. Thanks so much!

Case Date:

3/3/2021

Just today, I noticed a 4, maybe 5 year old ridding his/her bike down 10th St., and the parents walking along seemed 'forced' to help child off bike, then "lift" bike onto sidewalk. As I use a walker, and to gain access to the BT 'stop'. I feel it best someone contact the BHA (Barrington Homeowners Association and enforce city laws of/for which they claimed to be "exempt" from, although I very much disagree. I consider this/them to be a well justified part of the City of Bloomington. IF asked/requested, I will take a picture of possible curb-cut or ramp sites.

Case Date:

1/23/2018

Phone call reported handicap ramp on building 600, 2500 S. Rockport Road, being inaccessible. Said landlord is not fixing it appropriately.

Case Date:

8/20/2018

My friend, who uses a wheelchair for mobility, and I went to the Office Lounge on Saturday night. While the building is accessible the bathrooms are not. The door was not wide enough for him to enter and he has a small manual chair. A larger motorized wheelchair would not fit either. The manager apologized and offered to clear the women's bathroom, but he had already looked at the door and determined it was not wide enough either. Besides that, I don't think offering another genders bathroom would count as accessibility? I know the OL has been around a long time and I assume there is some grandfathering of pre-accessibility guidelines, but at some point don't they have to come "up to code"? Is that only if they do renovations? How long can they remain un-accessible? I hope there is someone who can address this issue because we would like to be able to visit the OL again, but will not if he can't use the restroom while there. Thank you for your help!

Case Date:

1/23/2024

Barriers blocking sidewalk in violation of ADA accessibility standards

Case Date:

4/2/2024

Kilroys blocking sidewalk. Maybe 20” clear. This has happened multiple times before. Fine them. Let me know what happens. 4/4/24 : Added a dividing line to the sidewalk and notifed KOK staff. Nothing should cross over the line. Line will be managed by COB.

Case Date:

5/19/2024

Hello what Pride activities does the City have planned for June? Is there a webpage? Thanks!

Case Date:

3/28/2023

Here is a photo of the driveway/ parking pad in the bauck of my house. To my mobility issues to disability it is a risk to the step. On a slope. So help parks in front to pick me up.

Case Date:

2/9/2024

Bloomington Center for Connection has no accessible parking in their FlexePark lot of 12 spaces on Morton, parallel to the B-Line trail.

Case Date:

12/21/2022

Used drug needles have been thrown in my yard. How do I dispose of these and is there any city government agency that cleans this up. They are located on the Woodlawn side of the property.