Case Date:

1/25/2017

We had our basement flood (wet carpet in half the basement) on January 20, 2017 without any previous sign of leakage on that side of the house. The source of the water is unclear, but I'm wondering if the home (built ca. 1973) has a footer drain connected to the storm drain. Kevin Potter is coming out to inspect for structural damage at 2 pm today (1/25/17) The city storm drain was updated within the past two years with the new pipe starting at the down-slope corner of our property. The neighbor two houses up-slope from us discharges a lot of water from his property and had excavation work done near the end of his french drain on the 18th or 19th. Part of this work involved off and onloading a sizeable backhoe in front of our driveway near where the old and new drain pipe would be joined. I'm not sure what work the neighbor had done. In addition to his drainage, the neighbor immediately down slope from us was also draining his pool into the storm drain on what had been a very rainy week. Is it possible to send a city employee out to see whether some combination of these activities has caused the drainage system to fail or otherwise backflow into our house? Thanks!

Case Date:

6/5/2013

I have called several times over the last 3 years to report a dangerous curb on our street corner. Last summer a young child was injured when they hit the broken curb and fell. Please take care of this soon. The standing water each winter makes it more and more of a hazard as the cement freezes and thaws constantly there. Perhaps you could eliminate the standing water and prevent another deteriorated curb situation in the future. Your quick response would very much be appreciated. Thank you.

Case Date:

6/2/2021

My water pressure is very low. It has been for a few months, but it's much worse now.

Case Date:

9/28/2021

Very strong unpleasant odor and taste coming from the tap water for the last couple of weeks. Even overpowering our filter. Have switched to bottled water, but would love to go back to filling our water bottles from home!

Case Date:

1/13/2022

Contractors for AT&T performing fiber installation severed the water main to my residence this afternoon and preformed a repair. Could the city test my water and assess the cost of excess water usage from today?

Case Date:

8/31/2022

Hello- Out water tastes like pond water. Has tasted so for over a week now. I can be reached at 812-322-1382. Thanks!

Case Date:

9/3/2022

Our water stinks and tastes terrible.

Case Date:

6/4/2023

At the corner of Allendale Dr. and S Bainbridge at the stop sign there has been a puddle of water for days. This isn't because the neighbor is watering the yard, so I'm assuming there is water seeping upwards from under the road possibly from a water main leaking. Hope this info helps!

Case Date:

7/13/2023

Constant water source seeming to come up from the road or sidewalk on the southeast corner of Bainbridge and Allendale.

Case Date:

2/15/2020

water usage for January was 4 times any previous month. How can I get my line checked for leaks?