Case Date:

2/19/2001

C-contaminated (water)

Case Date:

6/6/2018

I called last Friday and reported that my recycling was never picked up and I was told to leave it by the curb and it would be a day or so before you would get to it.. As of today it is still in the front of my house full to the top so I guess it will not be picked up until tomorrow which is the usual day for pick up. I need a refund since I pay every month on my water bill for this service. Please have someone contact my. Thanks, Julie

Case Date:

1/2/2024

Despite the visit from the recycling crew, regrettably, they did not empty my can. I am struggling to comprehend their refusal to collect it, even if it does not meet their criteria for fullness. Unfortunately, I could not find any information on the website regarding the required level of fill for bin collection. Furthermore, the representative I spoke to on the phone in early December acknowledged the need for emptying but continued to defend their reasoning. It is disheartening to pay for this service through my water bill and have a designated recycling can, only to find it left unemptied. Regardless of its level of occupancy, I believe it should be emptied completely. It is frustrating to have it sit around, solely because they are unwilling to empty it due to their perception of insufficient filling.

Case Date:

5/23/2018

There southern loop of Pine Meadows Dr is riddled with potholes. Crews attempted to fix them one day during a heavy rain and the water was so deep, whatever mix went into the potholes didn't stay. They need patched all the way up and down that southern loop of Pine Meadows Dr.

Case Date:

6/5/2018

East University Street between Jordan and Eastside is in pretty bad shape - lots of potholes, general disrepair, it's difficult to traverse (the absolute worst of it is right at Jordan and University). I see another part of East University Street is slated for paving in July, it would be really great if you could just keep going across all of East University Street! (There is also currently a water leak issue at Eastside and University which we reported last night that's going to cause additional road damage). Genuine thanks for all you do!

Case Date:

6/11/2018

Could your department please look into why Leonard Springs Rd always floods near the Van Buren Apartments. The ditches hold water and because the road dips in the same area the road is always flooded when it rains as well. Thank you Laura Lane

Case Date:

6/11/2018

Pavement over recently repaired water valve at the intersection of University and Eastside is already subsiding.

Case Date:

6/19/2018

There are 3-4 moderate sized pot holes on the west side of this street. This area of the street has a significant slope with no drainage and consistently collects water, sludge, sand, etc which contributes to the deterioration of the asphalt. I have shoveled sand, etc many times from this area. This same problem is occurring in front of the house two houses north of this address. Would really be helpful to have some sort of correction to this if possible. Thank you.

Case Date:

6/26/2018

Good morning Is this road ever going to be repaired? Someone made a big deal about this a while back, and we were told it is the city's responsibility and would be repaired after graduation. It is almost July and the situation keeps getting worse. As seen in the attached picture, the water is always there. It is constantly leaking from the sewer. The road in question is East 11th and Fee Ln.

Case Date:

7/31/2018

The Street Department has enough things to do but we would like to add something to their list. The pavement along the curb in front of our house is breaking up in good sized chunks. There are a several spots that have broken through to the dirt below. One hole is probably eight or nine inches deep and filled with muddy water. We live at 3111 East Tapps Turn. Our street is an extension west of Olcott Avenue in Hyde Park. Thanks for your help. Steve Ulrey