Case Date:

9/16/2021

There is a bad taste and smell coming from the tap water inside the house. It is almost musty or mildewy.

Case Date:

8/28/2023

Dear Madam/Sir, We are writing to report an ongoing and hazardous issue concerning the creek that runs behind our properties (3020 S Stratford Dr and 1920 E Wexlex Rd). After moderate to heavy rainfall, the creek's bank becomes overwhelmed by the increased water flow, resulting in flooding of our yards and water surrounding the residence at 3020 Stratford Dr. Our observations indicate that this flooding is primarily caused by erosion along the creek's eastern basin, located on public land 'above' and 'behind' our properties. The severity of the flooding is evident as approximately 2-3 inches of water accumulates around the house, enters the crawl space, and covers utility equipment such as the electric manhole and bollards. The water takes several hours to recede, during which time the electric manhole remains submerged. We have already notified Duke Energy about this issue, given its potential electrical hazards. As new tenants, we have identified this critical problem that was somehow overlooked by previous residents. While we can only attach a single image to this message and all incidents have taken place at night since our move, we are ready and willing to assist your team in identifying the eroded section of the creek bank, provide on-site explanations and further images if needed. We respectfully request your guidance on addressing this matter and your assistance in coordinating with Duke Energy, if required, to urgently resolve this situation. In case you are unable to reach us at 765-508-9679, please contact our property manager, Ms. Janet Jin (812-325-9093, jcornerstone.mgt@gmail.com), as we may be overseas. Thank you for your immediate attention to this pressing concern. Sincerely, Gergo Szanda

Case Date:

8/28/2023

Follow-up on Report #185258 – Assistance needed, please forward to Ms. Elizabeth Carter. Dear Ms. Carter, Thank you for your prompt response to case #185258. We seek your continued guidance regarding the issue outlined in the initial message. The eroded drainage-way section lies outside our rental property's limits. After discussions with all relevant property owners (1912 E Wexley Rd, 1920 E Wexley Rd and 3020 Stratford Dr), we've concluded that this affected section of the drainage-way, causing flooding, might not be on our properties. This is reinforced by utility bollards adjacent to the eroded zone, demarcated by an extra fence. Suspicions arise from recently installed storm drain pipes on E Wexley, which appear to now funnel excessive water into this drainage-way, exacerbating erosion on both sides and ultimately flooding our properties. We kindly request the City of Bloomington's experts to determine ownership of the eroded section accurately and provide expert advice, ideally from an engineer, on addressing the heightened drainage flow, which is beyond our control. My apologies for the earlier property manager's email address error. The correct contact details are as follows: Ms. Janet Jin (812-325-9093, cjcornerstone.mgt@gmail.com). Your assistance in this pressing matter is greatly appreciated. Kind regards, Gergo Szanda

Case Date:

3/19/2024

No water.

Case Date:

1/21/2014

There is a burst pipe over spot 316 in the 4th St parking garage. Also, when I was parked in this spot yesterday I came out of work at 5:00 to find water pouring onto my windshield from this pipe. Note that this water was not coming from the break in the pipe (shown in the photo above), but from a location directly above where a Prius-sized car's windshield would be.

Case Date:

6/26/2024

Brownish water is bubbling up in the road and entering the storm system.

Case Date:

8/16/2024

Daniel Street from Forrester to the west, to Olcott on the east, has numerous trees that are mature with low hanging branches. Not only are the trees dropping limbs routinely that find their way to the sewer drains and are causing clogs and water to build up on the road, but they are a hazard as personal vehicles and commercial vehicles travel this section of road daily and hit them and/or vehicles are constantly swerving to miss them and narrowly miss hitting approaching vehicles, and there have been near misses with people on bikes, walkers, kids, etc. The city needs to take the time to send out crews to work this entire road and take down all the low limbs on these trees so that there are none coming in contact with vehicles, and really trim them back so not hanging over the road. Thank you!

Case Date:

6/23/2016

Area on east side of Lincoln, N. of 12th Street and close to RR fence is a low area where water accumulates and serves as a breeding ground for mosquitoes. This area should be regraded or filled to prevent the water from pooling.

Case Date:

4/9/2024

Water runoff alarm sounding @10:56 PM on 4/9/24

Case Date:

1/17/2020

The faucet in the kitchen sink is clogged, with very low water flow after the smart meter installation.