Case Date:

4/28/2016

I submitted an erosion/drainage issue behind my house (2201 E. Autumn Dr. Bloomington IN 47401). Someone from City called and left a message for me saying that it is on private property therefore City will not take care of it. I showed it to several other folks and in their opinion, it is City's responsibility since the rainwater pipe is the one causing the damage. I am not sure if your site visitors went to the location to verify this. The rain water from the entire neighborhood comes through this pipe and ends in the creek. I am attaching a picture with this form so that you can take a look at it.If the site visitor wants to visit again, this is happening in between (the back of ) houses 2201 and 2200.

Case Date:

8/30/2022

The water is tasting and smelling bad again. Just curious if it is the algae again or if it is something else. If it is the algae again how long will it take for water to be "normal" again? I am using a filter and still it is un-drinkable. Thank you for all you do! :)

Case Date:

9/22/2021

Water from the tap tastes like dirt and mold, even after Brita filtering. Hot water coming from the tap smells worse than cold water. Drinking this disgusting water is nauseating. Can more PAC be added to rid the water of MIB/geosmin? Water affects everything we do: drinking, cooking, making good coffee (seriously!). It’s more than an “aesthetic” issue and future reports should avoid minimizing what many experience as a true issue. Taste and odor of drinking water matter, too.

Case Date:

2/17/2014

Under the underpass is a drainpipe that has ice built up around it. When it rains water gushes out of it . It's right over the exit from 37 northbound to 46 eastbound.

Case Date:

7/26/2013

At the end of the driveway at 2139 S. Bent Tree Drive, blacktop has been eroding away to a pothole. Water drainage from the street has been making it larger over time.

Case Date:

9/15/2021

Water has smelled horrible and tasted awful since 9/10. Water sitting in our toilets smells. The taste is bad.

Case Date:

11/14/2023

Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.

Case Date:

1/26/2024

There is water constantly flowing out of the ground on the alley east of 213 E. Cottage Grove about 40 feet north of the street. The water is bubbling up and flowing south to the street then flowing east to Lincoln. When it was cold recently a glacier formed there that was dangerous to walk or drive on. It i now getting swampy there - still dangerous but in a different way. Both City Utilities and property owner were notified, but it is not clear if anyone has determined where the water is coming from. Good to check the meters in the area, e.g., 701 N. Lincoln, 700 N. Washington, 706 N. Washington for any unexpectedly high usage.

Case Date:

2/4/2024

Please test the water leaking from this house for coliforms. It smells again. Water is in alley. See previous ureport case.

Case Date:

2/16/2024

See case #187164: Water is still flowing from house. The stream begins in the alley coming from the NE corner of the house, then moving south down the alley to Cottage Grove. The sewage water then travels east along the north edge of Cottage Grove to Lincoln. The sewage water then forms a pool on the NW corner of Lincoln/CG. The sewage water then crosses CG and travels south along the west edge of Lincoln until it meets 10th Street, where it crosses Lincoln to the NW corner of Lincoln and 10th, where is has formed a second pool. The property owner claims there is no water coming from their house. Please test the water for microorganisms and when the tests come back positive, inform the property owner of their obligations if they want to continue to rent out houses that used to be people's homes.