Drainage or Runoff
202 S Rogers ST
- Case Date:
- 5/6/2021
The southwest corner of 4th and Rogers intersection has terrible drainage and creates a giant puddle that makes it impossible for pedestrians to cross without stepping into inches of pooled water. The harder it rains, the worse it gets. The giant puddle doesn't go away quickly, either. Please fix this sidewalk.
Potholes, Other Street Repair
2002 S Georgetown RD
- Case Date:
- 10/16/2014
This area needs a street drain. Every time it rains water pools at this corner making it difficult for people walking down the sidewalk to cross the street. During the winter, this turns into a block of ice making it very dangerous for people crossing the street. Children in this neighborhood walk to Child's Elementary School and have to jump over the puddle of water when it's warm and try not to fall on the block of ice that form here during the winter. Please install a street drain in this location. Thank you.
Drainage or Runoff
2001 E Marilyn DR
- Case Date:
- 3/30/2023
We had a storm water drain added a few years back (THANKS- we really appreciate the added drain) - The issue is that the drain causes accumulation of standing water at the base of the drain. We have had an abundance of mosquitos the last few years - & last year Trudy contacted meningitis - so we want to be careful and mitigate any risk! Is there a way the drain basin could be have aggregate (stone or grave) to the standing water? We appreciate your help - Kevin & Trudy Keough -
Drainage or Runoff
2001 E Marilyn DR
- Case Date:
- 4/17/2023
We continue to have storm water pooling in the drain in front of our house. We appreciate having the drain; would hope there would be a simple solution to mitigate the risk of pooling of storm water - in particular the risk of mosquitoes and the public health risk the bring - thanks - Kevin and Trudy Keough
Utilities Construction
2001 E Marilyn DR
- Case Date:
- 1/26/2024
The fiber optic guys are here AGAIN! The are digging and drilling through our property. They asked if they could take down some of our fence to do their work. They admit they are back because they did not do a good job BEFORE.
Our issue - we are concerned of that these contractors will damage our property sewer and/or water lines and we will be the ones stuck to deal with the aftermath of repairs and expense of repairs.
Issue 2 - We have no idea on how to communicate with these guys!! What are our RiGHTS!
Can you guys help us out? We feel helpless!
Potholes, Other Street Repair
200-298 North Oak Street
- Case Date:
- 11/13/2016
There appears to be a leak in the water hydrant on Oak Street between 5th and 6th Street, at the alley. The east side of Oak Street is always wet even when it's not raining, and it's directly across from a hydrant. I couldn't find a place to share this information so please share it with the right group. Thanks!!!
- Case Date:
- 4/26/2002
This address has received at least 2 notices already this year regarding the trash being too heavy. The crews left another notice today because the can was about 100-120 lbs and full of water. Can HAND please send a notice.
Water Utility Problems
200 East Martha Street
- Case Date:
- 11/1/2017
I've been waiting FOUR MONTHS (since July) for the city to move my water meter and connect my new water line to the new water main. The city told me that I needed to do this, and I've spent thousands of dollars to do it. Now it's almost winter. I keeping calling periodically, but nothing gets done.
Sidewalk Requests
200 East 2nd Street
- Case Date:
- 8/5/2016
two sections of the sidewalk are sloped together so that water pools immediately after a rain. It is a heavily walked sidewalk and the puddle is definitely an inconvenience. I'm considering work on my driveway; can I/should I have the contractor improve the situation? Do I need city approval?
Water Quality
1967 E Cheyanne LN
- Case Date:
- 9/16/2021
For the past few days our water has had a bad taste and distinctive odor. My understanding is that this currently a common issue, but we hope it can be resolved soon.