Case Date:

10/3/2017

People at 2127 East 5th Street have left a washer and dryer out in the front of their yard for a few days now with no intention of removing it

Case Date:

1/8/2018

Our water hasn't been working since Sunday. The employee who came out then said the pipe was frozen from meter to main and that a crew would be out. A crew has not been out today and I am trying to find out when one will be and when we can expect to have water on again.

Case Date:

3/26/2014

Significant water leakage from the water meter behind 108 N Union St. Water running down the driveway between 106 and 108. Please investigate urgently to insure that we aren't getting charged excessively for water usage.

Case Date:

12/13/2023

Only three tenants at the location, but water usage is 11k gallons. I suspect some sort of water leak, as tenants aren’t taking 5 baths a day. Would like to get the water meter checked, if there’s no leak. I will also contact the rental agency. Let me know via email or call. Thank you.

Case Date:

6/10/2024

The main water line from the meter to the house was leaking. It is galvanized pipe and extremely rusty. I removed the pipe but I can not find the right kind of fitting to connect the PEX pipe to the meter. Where can I get that fitting? I called the other day and spoke with someone but they could not help me. Thank you.

Case Date:

2/15/2018

eSuite utilities site is throwing an error when logging in to the site with bill information

Case Date:

1/17/2023

There was a leak over winter break in my son's rental house. The water bill was over 800 dollars. We would like to dispute this bill.

Case Date:

8/31/2022

For the past week, my water has been smelling moldy and tasting terrible. Is there a boil order I am not aware of? Thank you for any information you can give me. Sincerely, Diane Evans

Case Date:

9/15/2023

Water is running a reddish brown.

Case Date:

7/10/2013

House is rotting and falling apart. i reported it before but gave the wrong address.