Case Date:

3/26/2026

I spoke with a Brittany but before I could respond she closed the case number. Dear Audrey Brittingham, Thank you for your response regarding Case #209518. I would like to request that someone visit the site to inspect the designated smoking area and the cigarette disposal containers. Because the apartment complex has established a permanent smoking area immediately outside this non-smoking building, violations are constant and can be observed at any time. The police have responded to this location multiple times due to fires caused by smoking. They informed me that this is a government or HAND (Housing and Neighborhood Development) issue; however, each time I report it, I am referred to a different department. Is it possible for a representative to see this firsthand without me calling the non-emergency line? Additionally, would the Health Department be able to assist, or is there another official who can verify the proximity of this smoking circle to the building? I have numerous photos available to provide as proof if needed. I look forward to your guidance on who can specifically address this ongoing safety concern. Best regards, Jessica Hanna

Case Date:

3/25/2026

Recurring flooding is affecting yards and driveways in our neighborhood, with water reaching depths up to a few feet during heavy rain events. This occurs several times per year and has resulted in property damage, including several vehicles in the neighborhood. Two culverts carry water beneath the roadway at this location. Based on observed conditions, the culverts appear to be insufficient to handle stormwater during frequent events, creating a backwater effect that causes water to pond in residential areas upstream. Previous inquiries have indicated this may be attributed to the area’s flood zone designation. However, the frequency and severity of flooding suggest this exceeds typical floodplain conditions and may indicate inadequate drainage capacity. Requesting a formal evaluation of the culvert system and overall drainage, including assessment of capacity and consideration of potential improvements.

Case Date:

3/13/2026

Gravel driveway washed down onto sidewalk. Difficult to pass with wheelchair.

Case Date:

3/11/2026

Ditch behind our condo has been overflowing with trash from Sare Road and possibly Hyde Park Village. Last year we had 2 carp wash over, as well as a hardware cloth screen approximately 2'X4' and buckets of construction waste. This year we have a christmas tree and several 3-4'boards as well as another 1/2 ton of gravel! I am not sure where any of this comes from but it is unsanitary and eroding our yard. My address is 2724 South McCartney Lane. Others may have reported this. The neighbors are concerned.

Case Date:

3/11/2026

Drains are all completely clogged up. Debris floating down the street. Sherwood greens stormwater drain behind my barn at 3504 South Westminster Way is completely clogged up and probably not draining again. They were supposed to keep it cleaned out and it definitely is clogged up again with all the runoff. I know it’s raining a lot, but this is a an occurrence even when it’s a light rain. I have videos, but it’s not giving me the option to send you a video. I’ve lived here for 39 years and this is just steadily gotten worse and worse. Please inform Sherwood Green about their storm drain. That is probably damaged again like it was several years ago.

Case Date:

3/5/2026

Traffic at Jackson Creek school is blocked daily at 3:00. Can we get someone to direct traffic?

Case Date:

3/5/2026

Lots of gravel in the street from an abandoned construction project. The place is a mess.

Case Date:

3/4/2026

Gravel overflowing from tree plot into 7-line and sidewalk. This photo is at the parking lot for 215 N Washington St, but the problem exists along the whole block between walnut and washington. This is my 3rd report of this exact problem. Most recently, #205849. One of the property managers keeps adding more gravel even though it has been overflowing for several years already. The mythical street sweeping did not even remove the gravel already in the 7 line! It certainly cannot do anything about the continuin flow of gravel. Historical photos on google street view show that the properties on the eastern half of the block did not used to have loose gravel -- this is a new development and not grandfathered in. Regardless of what the original zoning mistake was, OVERFLOWING WAS NEVER AUTHORIZED. and: IF PLANNING CANNOT DO ANYTHING ABOUT THIS, ENGINEERING AND PW HAVE AN AFFIRMATIVE DUTY TO MAINTAIN A SAFE ROW REGARDLESS OF THE FAILURES OF P&T. thanks!

Case Date:

3/2/2026

Does the City have a policy about using tennis courts for pickleball? If not, perhaps you should. I happened to walk past Bryan Park tennis courts this past Saturday. Pickleball players were using one court or maybe two. There was at least one vacant court if any tennis players needed it. I can imagine disputes coming up, which Parks Department would do well to get ahead of. Tennis only. OR Tennis and Pickleball

Case Date:

2/27/2026

Washout from storm sewer culvert, may need more than just cold patch to permanently remedy