Case Date:

8/20/2018

My friend, who uses a wheelchair for mobility, and I went to the Office Lounge on Saturday night. While the building is accessible the bathrooms are not. The door was not wide enough for him to enter and he has a small manual chair. A larger motorized wheelchair would not fit either. The manager apologized and offered to clear the women's bathroom, but he had already looked at the door and determined it was not wide enough either. Besides that, I don't think offering another genders bathroom would count as accessibility? I know the OL has been around a long time and I assume there is some grandfathering of pre-accessibility guidelines, but at some point don't they have to come "up to code"? Is that only if they do renovations? How long can they remain un-accessible? I hope there is someone who can address this issue because we would like to be able to visit the OL again, but will not if he can't use the restroom while there. Thank you for your help!

Case Date:

8/21/2018

A group of people have set up camp within the park. They have tents, sheets hung blocking the view, etc. They have beaten a trail to where they are camping and have removed vegetation to clear the site. I haven't seen it, but my adult son was out there looking for our dog and stumbled onto the campsite. He said if you park in the lot and go southeast, you'll find the camp. They are staying away from the old pond area and where there are workers. We just hate to see destruction in the park! Thanks, Martha

Case Date:

9/6/2018

I live near the intersection of Arden and High. I have personally witnessed several cars blow through the 4-way stop without stopping or slowing down. There are a lot of children in this neighborhood, including many who walk to Child's school. Please consider some sort of traffic warning/calming/etc at this intersection. Thanks, Sarah Schmiechen

Case Date:

10/10/2018

Light blue Prius with windows rolled down is parked in the yellow zone on the corner of West Seventh and Maple and has been parked there for over 72 hours. It is also in a yellow zone. Thank you!

Case Date:

7/5/2024

former Pizza Hut on Pete Ellis being used as homeless encampment

Case Date:

7/5/2024

The cover of our water meter on the sidewalk is loose and poses a risk for tripping, strollers, wheelchairs etc

Case Date:

7/5/2024

Could the city please finish the water project started during the winter? I scrap my car every time I come out of my driveway. The patch jobs were terrible on all parts of the Spicewood neighborhood.

Case Date:

7/6/2024

broken trees are covering most of the trails from the previous storm

Case Date:

7/7/2024

Underneath the BLine bridge the road is super rough. Driving through at the speed limit sets off the collision detection in my car, which is dangerous. The whole section needs replacing and not just patching.

Case Date:

7/8/2024

Consistent standing/pooling water in the former Mike's Carwash lot. Increased mosquito issues and stale, stagnant standing water should be remediated immediately.