Case Date:

12/12/2023

Water main break at w 17th st by storage units. Looks like fiber installation caused it. Will they be fined for this?

Case Date:

6/10/2024

I work for Mackie Properties, and we manage Ridgefield HOA. The driveway at 3916 N Whitewood Way in Ridgefield, which the City repoured last year after repairing a broken main water line, is deteriorating. We initially reported this issue to the City earlier this year, but the City did not take responsibility for redoing the driveway. Since then, we have had contractors assess the situation, and they have determined that improper installation is causing the deterioration. Today, we sent another contractor to reinspect the driveway and provide a quote for sealing it. However, they confirmed that the deterioration has worsened over the past few months and that sealing is not a viable solution. They noted that the concrete was too wet when installed, leading to its current state. We request that the City tear out the existing driveway and properly pour a new one to prevent further deterioration.

Case Date:

7/3/2024

There was a utility project in the Spicewood subdivision over the winter. The streets through the neighborhood have been severely damaged. I looked on the city paving schedule and did not see a project listed to fix the damage that was caused by the project. Is the city coming back to fix the roads? It's huge eyesore and really poor patching jobs for the damage that was done.

Case Date:

6/10/2024

Shortly after driving on my street, where there is construction on traffic calming devices, I had a flat tire. There is a screw in it from where the construction crews have been working. We would like to know the process for getting reimbursement for repairs. We will have to replace the tire on a car we have had less than a month because of this. We also would ask that crews clean up the area and remove any hazards; there have been cones (and screws, apparently) in the way of traffic on South Weatherstone Lane. Thank you!

Case Date:

6/24/2024

Utility contractor is using rebar rods for safety fencing around open holes along side walk but they are not using rebar caps on top of the rebar which poses an impailment hazard if someone was to fall into the rebar.

Case Date:

3/1/2022

In ground water valve is missing cap. Reported by IU Groundskeeper.

Case Date:

10/5/2022

Fienhydrant usage without back flow protection and meter. Spicewood addition. Contractor is Snedegar working with Duke Energy. 10/5/22 at 7 pm

Case Date:

4/5/2023

Our water usage volume has almost tripled in Jan, Feb and Mar of 2023 compared to Oct, Nov and Dec of 2022.From about 11K gallons to around 33K gallons per month. Something does not seem right. I believe our facilities manager did have a plumbing company look to see if they could find any issue but I don't believe they did. Can someone take a look at this issue? Craig Baird, Staff Accountant

Case Date:

5/22/2023

Need to stop water service immediately

Case Date:

5/27/2023

I was a few days late making my April payment. My account still does not reflect the payment I made on 5/5.