Case Date:

2/15/2018

eSuite utilities site is throwing an error when logging in to the site with bill information

Case Date:

2/22/2018

my bill was adjustment and the correct charge for small cart on January, but and this month February 2018 the problem back I have charge for a medium cart. I need pay just a small car, because a choose small cart . Is there somebody help me with other adjustment and fix my bill again. Monroe county Bloomington Indiana22/2018.

Case Date:

4/2/2018

I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?

Case Date:

10/6/2018

We have recently purchased the home at 835 Sheridan Dr. Bloomington. I would like to pay the water bill for this online as we are not fully moved there yet. I can't find my account number anywhere on any of the emails that you have sent me. Please let me know the account number so that I can pay this bill. thanks, Carl & Connie Johnson

Case Date:

9/10/2021

There was a water main break near Banneker earlier this week. Our water pressure has returned but even after running water periodically over the last couple days it remains very cloudy.

Case Date:

9/15/2021

Our water tastes and smells like mold.

Case Date:

9/15/2021

Water from the tap tastes like mold or dirt and smells moldy as well

Case Date:

9/16/2021

There is a bad taste and smell coming from the tap water inside the house. It is almost musty or mildewy.

Case Date:

9/16/2021

Water smells and taste like mold. Taste from all taps is pretty awful.

Case Date:

9/17/2021

Water smells dank and mildewy.