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City of Bloomington, Indiana

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closed #167058

Water Utility Billing Problems

501 N Morton ST

Case Date:
1/13/2019

Please say you will discontinue your current practice of "estimating" costs. For me, for two months in a row, the winter estimations are more than six times my historical average. I use water for sprinklers in the summer, not the winter. I use 3 to 4 units in the winter, but I'm being charged for 15. Please stop that practice.

closed #167624

Water Utility Billing Problems

1296 S College Mall RD

Case Date:
2/26/2019

Forgot password, requested email but never recieved one to change it. Need to pay bill

closed #167800

Water Utility Billing Problems

501 N Morton ST

Case Date:
3/15/2019

We have not yet received February billing for the following accounts: 33473-002, 6614-002, 200425-003

closed #168001

Water Utility Billing Problems

2003 S High ST

Case Date:
4/6/2019

My water consumption use (and corresponding bill) is twice as much as any of my other previous months. We have not increased our usage during March - if anything, it should be a little less since we were out of town for a week. This reading cannot be accurate.

closed #168073

Water Utility Billing Problems

311 W 7th ST

Case Date:
4/11/2019

For three months I have been unable to get into esuite to see how much I owe. The site says my login info is invalid, and when I request the info be sent to my email, it never arrives. I have been paying a historical amount through my bank, but would like to be able to verify.

closed #168209

Water Utility Billing Problems

702 W Dodds ST

Case Date:
4/22/2019

Our water bill has grown exponentially over the last year and we cannot find a reason why. We have had plumbers out who can find no leak so we are turning to the water company to help us investigate.

closed #169002

Water Utility Billing Problems

785 E Sherwood Hills DR

Case Date:
6/18/2019

Water leak causing increase in water bill

closed #169439

Water Utility Billing Problems

Bloomington, Indiana

Case Date:
7/16/2019

I will be leaving Bloomington on the 31st and would like to schedule a time for the water to be turned off for my unit.

closed #169711

Water Utility Billing Problems

W Upper Valley Rd, Bloomington, Indiana, 47404

Case Date:
8/5/2019

I feel my water bill is wrong

closed #169920

Water Utility Billing Problems

315 E Baker St, Bloomington, Illinois, 61701

Case Date:
8/16/2019

I am being told that I have past due payments, but I have setup automatic payments for the last year