Case Date:

10/13/2003

Mr. DeBruicker stated in an email that in February 2003, Insight ran new cable wire to his home. The cable has not been buried even though he has called Insight several times. He would like the new cable wire buried and the old one removed.

Case Date:

1/1/2004

wanted info on a place, but didn't know name of facility reply-site is Juvenile Treatment Facility

Case Date:

1/2/2004

Turkish man wanted to live with an American family to learn english reply-city provides no such program, suggestions offered

Case Date:

1/3/2004

send a patch travis collects police patches reply- forwarded email to police dept.

Case Date:

1/5/2004

wants to know next testing date for police deparment reply-none

Case Date:

1/6/2004

why was the trash not picked up this morning? reply- trash was delayed for one day due to cold weather, sorry for the inconvenience reply- that's fine, suggested putting this information on city website reply- forwarded this suggestion onto chief information officer

Case Date:

1/6/2004

commissioner informed me that my email address isn't on the city website reply- updating staff directories is a work in progress, should be completed soon

Case Date:

1/8/2004

lost visitor permit, wants a new one reply- you can only get one per year per residence, sorry, gave phone # for parking div.

Case Date:

1/9/2004

how did you obtain the .gov for your domain name? reply- forwarded email to chief information officer

Case Date:

1/12/2004

looking for a garbage man reply- look under rubbish in the yellow pages, also gave a few names & phone numbers