Water Utility Billing Problems
1708 S Olive ST
- Case Date:
- 2/18/2004
Letter rec'd. from Jackie Bowman Helton requesting appeal by USB Admin. Subcommittee on charges on her account for 1323 W. 8th St. She had a leak in the stool and feels she should not be responsible for water bill due to leak.
Water Utility Billing Problems
1701 E LONGWOOD WEST CT
- Case Date:
- 9/8/1998
Mr. Leeds wrote and letter was received on 9/8/98. He stated he received phone call from CBU stating that his water was to be disconnected due to non-payment. He came to CBU within an hour and paid his bill. On 9/1/98, he returned home and discovered that his water was disconnected. When he contacted CBU, he was told that he paid the "wrong" bill and that his payment was not applied to the delinquent amount. He stated he was made to feel that he was wrong and CBU was unforgiving.
Temporary Signage w/o permit
1603 E 3rd ST
- Case Date:
- 4/20/1998
Ms. Erskine came in to pay her bill and left a letter stating that she felt a sign should be on the Service Control Center identifying this department as the water co. (or utilities co.).
Water Utility Billing Problems
1115 N College AVE
- Case Date:
- 11/12/2004
Letter rec'd. and phone call rec'd. stating that Mr. Vencel would like to appear water and wastewater bills for August and September 2004. They do not feel there were any leaks and want to appeal.
City Construction Projects
1103 N Woodburn AVE
- Case Date:
- 1/22/2003
Letter stated Mr. Schatz feels that a crack (leak) in his pvc pipe connector to meter was caused by damage during construction. Customer had break repaired but received extra large water bill. Wants matter investigated and adjustment made.
Water Utility Billing Problems
1026 E 1st ST
- Case Date:
- 8/16/2004
Customer had new stool installed but had to leave in a hurry. Apparently, stool did not shut off. Customer wants adjustment made on water bill.